Customer Reviews

>> Customer review score  91%

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Mar 28, 2023

Rating: 10 / 10

Comments:  couldn't have been more friendly, professional or accommodating!!! They pushed cars that got stuck out of the snow, used their personal car to transport some of us, and most of all were creatively flexible with the confusion of our date of service (which was not their fault). I wish I had had more cash to increase their tip and I would would highly recommend booking with them!!!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 25, 2023

Rating: 9.3 / 10

Comments:  Getting there was really hard, especially the last part as the road was not fit for a regular car. We got stuck in the middle of that last section after that last turn and there was not cellphone signal. We had to get out luckily using the reverse and had to park at the start of the road to then be picked up by one of the guides which we were able to communicate with once we has cellphone signal.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 Yes. Many of the roads in our area are un-paved. During the spring thaw *(march) our roads can get muddy and slippery. Winter tires are recommended here until early April.

Mar 23, 2023

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 19, 2023

Rating: 10 / 10

Comments:  We really enjoyed the dogsledding activity. Jordan did a great job of educating us beforehand and gave us thorough instructions on how to drive the dogsled. The other guides were very friendly, helpful, and made sure we had a fun time. Lenny checked on us throughout the sledding excursion to make sure we were doing okay. We enjoyed getting to pet the dogs and puppies after the activity as well.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 21, 2023

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 13, 2023

Rating: 10 / 10

Comments:  It was an incredible and unforgettable experience. We thank Frank and Jordan very much for their kindness and enthusiasm. we highly recommend them

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 31, 2023

Rating: 10 / 10

Comments:  The only thing that was tricky were the directions. We used google maps for as long as we could until we lost the signal. We found the directions to be a little confusing. It was quicker to use google maps. We did get good advice though saying to take directions with us because we did lose the GPS signal. We had good navigators in the car. Still… we all highly recommend this experience!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 25, 2023

Rating: 10 / 10

Comments:  L’activité était magique, les personnes étaient vraiment passionnés et très gentilles. On a passé un super moment

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 17, 2023

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 16, 2023

Rating: 10 / 10

Comments:  This was the best excision that we have ever done! Super friendly and amazing staff. They were kind and pleasant to enjoy the experience with!!!!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 15, 2023

Rating: 9.7 / 10

Comments:  The staff kept us warm and occupied when other participants were late. They explained how to participate safely, and we had the best time!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 03, 2023

Rating: 8 / 10

Comments:  The dogsledding was a beautiful experience but hosts should not be expected to dog sled and you should hire more mushers. The first hill is way too difficult.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Dec 30, 2022

Rating: 9 / 10

Comments:  Very nice staff who kindly compensated for issues outside their control

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Dec 23, 2022

Rating: 10 / 10

Comments:  This was such an amazing experience! Our children said it was the best adventure they ever had and was better than any roller coaster they have ever been on. That’s saying a lot!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 22, 2022

Rating: 10 / 10

Comments:  The leads were very friendly and answered all our questions about the dogs. The dogs were very friendly and sat or laid down to be petted. Did not expect to have so much fun dog sledding!!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 07, 2022

Rating: 10 / 10

Comments:  professional and kind guides; hot chocolate and cookies; much fun in the kennel; Kids were very happy

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 06, 2022

Rating: 10 / 10

Comments:  the staff was great. I proposed to my girlfriend and the boys took great videos and pics and made it special for us. The mountain adventure is like a rollercoaster. it was so fun.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2022

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 17, 2022

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 02, 2022

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 02, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 25, 2020

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 24, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 24, 2020

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 23, 2020

Rating: 10 / 10

Comments:  It was AMAZING! The drive is long but beautiful. The owner and the staff clearly love what they do and the dogs are treated with respect, kindness and loving patience. The instructions are clear. Francois was my guide and I simply could not have dreamed of a better conversation and guidance. Time flew by and having the opportunity to interact with puppies was just divine !

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 22, 2020

Rating: 10 / 10

Comments:  Wonderful!! The guides were some of the friendliest people I have met in a very genuine way. The sledding experience was so much fun, beautiful scenery and very fun being able to drive and control the dogs. The dogs were a joy and had such fun personalities! The instructions given in the beginning were very thorough and were presented in a way that was easy to understand and remember. Amazing experience from beginning to end, including meeting the new puppies and Bella!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 01, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 11, 2020

Rating: 2.7 / 10

Comments:  On the Saturday December 28 2019 at 130pm. I booked the dog sledding experience for my girlfriend’s birthday. I didn't expect to be the one driving the sled. I assumed I would be a passenger with her in the same sled having no experience driving a sled of 8 dogs. Unfortunately, it was the opposite. We had a 10 minute training session on how to maneuver the sled. Both my girlfriend and I never did any winter sports or dog sledding in the past. I initially decided to be a passenger with my girlfriend and I was told I had to be the driver so I ask several times for a helper which was given to us. He was helpful but the experience was a complete disaster. A lady fell and broke her arm another couple fell and broke their glasses and got a couple of bruises and this only because we we’re witnesses. We several times had to stop because people in front us were either getting hurt or the dogs wouldn’t listen. We got to a point on the trail were we were stuck for 30minutes, 4 sleds. 32 dogs constantly barking and fighting with each other which at that point our helper Tom needed to assists other people. I couldn’t stop the sled because the dogs kept getting excited and kept going forward a few times not listening to any of the training words we were told to use when on the sled. We lost control a few time. We finally got to the end of the trip and frankly I feel I’ve been had because I spent $315 for an experience which terrified the both us. Never again. I’m surprised we didn’t get a phone call regarding the experience or an offer for partial reimbursement. In future, this activity absolutely requires a professional help for every sled and it should be clear on the website that this is a self-driven sled. I’m certain we aren’t the only ones who feel this way. I expected better from Mont Tremblant’s quality activities. Frederick 5145825547

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Management Response:

Thankyou for letting us know about your day.

I can understand how it seemed to you but here are some clarifications. We communicate all our dogsled excursions as sport. You chose the one we explain is the most physically challenging. We have this tool to help you choose your ride https://www.tremblantactivities.com/wp-content/uploads/2019/12/dogtable_EN1-3.pdf. There were also icy trails that day. In icy conditions it is always best to have the heaviest person driving since the driver controls the brake and the more weight they put on it the better it brakes. This is why you were asked to drive instead instead of you lighter companion. When we realized you weren't comfortable we put you with a guide.

Here is the description of how our seating works as is described on our site: "Our guides will decide seating on the sleds. (If you have a particular seating request please make it known to our guide when you arrive). There will be one driver and one or two passengers per sled. Adults will usually, but not always, have a chance to drive their own dog sled with an adult passenger. Passengers and drivers can switch places half way through the excursion. Children may be required to ride as passengers on the guides' sleds or ride on parents sled." We will ba changing this text to make it more clear that driving isn't necessarily a choice.

The participant who fell did not break her arm. She did tell us after she fell that she had had a serious injury a year earlier to her arm so extra precautions were taken by our guides at that point. Unfortunately she had forgotten to tell us this during the pre-ride breifing when we asked about medical conditions.

Jan 10, 2020

Rating: 7.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Jan 06, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 05, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 04, 2020

Rating: 10 / 10

Comments:  This was our favorite part of vacation! Kids and adults alike enjoyed this excursion.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 03, 2020

Rating: 10 / 10

Comments:  The driver of the van who took us to the dog sledding was exceptional. She was driving in very snowy conditions and handled it masterfully. She was also very helpful.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 02, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 01, 2020

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Dec 30, 2019

Rating: 10 / 10

Comments:  Dog sledding was awesome. I would recommend this activity to everyone.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Dec 29, 2019

Rating: 4.3 / 10

Comments:  The pictures are not representing of the activity. Dogs looked malnourished. Terrain was too rough. And most importantly, not enough drivers for the sled so some clients who didnt want to drive the sled, had to drive it. Facility was lacking space, heat, cleanliness, confort.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

 Hi,

Thanks for your feedback. The terrain was rough because we have MUCH less snow then we normally do. The dogs are not malnourished. They are lean because they are a cross breed called "Alaskan" which is in a large part hound. They are athletes and thats how healty alaskans look. All participating adults need to be prepared to drive a sled otherwise you should choose our "Personalized" tour which has a guide on every sled. This is our most "rustic" location and your comments about space and comfort are accurate.

Apr 04, 2019

Rating: 10 / 10

Comments:  Such a wonderful activity: the explanations were clear, the location was stunning and the dogs were happy and well-treated. The drive to the location was long and bumpy - it's a good idea to explain that to customers ahead of time in case they experience car sickness.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 03, 2019

Rating: 10 / 10

Comments:  Awesome experience. Lovely couple and very informative. Just an overall great experience would recommend and do again!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Apr 03, 2019

Rating: 10 / 10

Comments:  It was amazing. The crew and dogs were so friendly. It went beyond our expectations. One of the highlights of our trip.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 19, 2019

Rating: 10 / 10

Comments:  Operator was amazing and friendly made us feel comfortable and safe

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 10, 2019

Rating: 1 / 10

Comments:  I was extremely disappointed with the experience. Although the driver (Hans) was friendly enough, he was late, and also completely unprepared for the group - we had to stop along the way to collect a child car seat, which he then clearly couldn't fit. The sledding experience was very disappointing - mainly because, despite making it clear that both of us on the trip wanted to have a turn at driving the sled, this then didn't happen. We told both Hans, and then our second guide, Lenny, that we both wanted to drive. Both Hans and Lenny confirmed there would be a stopping point on the route, where we could switch. This didn't happen. We asked when we stopped if it was time to switch and the lady who was in charge made it clear it was the end of the experience. It was very disappointing.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Mar 08, 2019

Rating: 10 / 10

Comments:  From the van driver going to the dog sledding location, to the owner and to our guide, Felix, they are all sooooooo accomodating, friendly, they made sure our experience is going to be perfect and it did!!!! I am so thankful to know these kind of people. Thank you!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 06, 2019

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 03, 2019

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 27, 2019

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 24, 2019

Rating: 10 / 10

Comments:  It was an amazing family activity and the family owned operator and her guides were fantastic.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 24, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 23, 2019

Rating: 10 / 10

Comments:  The entire experience was wonderful. Catherine the owner was wonderfully warm and inviting. Felix our guide was fabulous. This is a one of a kind family experience everyone should try. It was authentic not commercialized.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 22, 2019

Rating: 10 / 10

Comments:  Professional, helpful and great experience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 21, 2019

Rating: 10 / 10

Comments:  The dog sledding team of people and dogs were great. Warm and friendly and made for a wonderful day. Would defiantly recommend.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 20, 2019

Rating: 10 / 10

Comments:  Thanks

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 20, 2019

Rating: 10 / 10

Comments:  The van driver dud a great job getting us there after snow delay. The activity was a 10!! The dog owners were a 10. The hut n area we took the dogs 10. The condition of dogs 10. I would have wore different boots if I knew I was going to run in the snow n be able to guide the dogs myself. I must have overlooked that info? Great time. Yes the lady that took my reservation was great. ...but didn't give any info unless you asked.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 19, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 19, 2019

Rating: 10 / 10

Comments:  The owner and her staff/mushers were lovely. Very keen and enthusiastic and obviously love their dogs. Good instructions given in the warmth of the yurt. Beautiful scenery and the dogs really enjoy their work. Our party of four really enjoyed the activity.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 26, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 14, 2019

Rating: 10 / 10

Comments:  Bertrand et Cathy étaient acceuillants, chaleureux et passionnés. Ils ont pris le temps de s’assurer que notre expérience soit la meilleure possible. Nous recommandons amplement l’activité de chien de traineau.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 14, 2019

Rating: 9 / 10

Comments:  We booked the mountain adventure, for 2 adults and 2 kids and were a bit disappointed. 1st, the place was very hard to find and we came to the wrong “dog sledding” place 2 streets from this one. (Huge sign) and were told that this happens a lot, the lady gave us directions to the actual place since the GPS was getting lost. Once there there was barely a sign of and would have been very easily missed. 2. We paid for 2 adults and 2 kids, and ended up being seperated. I would have liked us to stay together back to back, (one in front of the other) since we were one family, but that was shot down. One adult was paired with someone else, and the 2 kids and 1 were put in another sleigh with a “helper”, which completely took away from the experience. The sleigh is crammed enough, and putting 2 adults in the back is not what I signed up for. The helper also kept yelling at the other guests and we kept stopping every 5 minutes. I would have liked to just kept going, but that was also not an option. Overall, i would rate this a 2/5 experience. There is some imporvement that needs to be made for this to be a great experience for its customers.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 12, 2019

Rating: 10 / 10

Comments:  The activity and experience was great. My 8year ild daughter enjoyed it a lot. The dogs were very friendly and the operator very nice.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 08, 2019

Rating: 9.7 / 10

Comments:  The experience was great and the Team was also great. I just suggest to treat the Dogs more gentle..

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 07, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 05, 2019

Rating: 8 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Apr 13, 2018

Rating: 10 / 10

Comments:  We had a perfect day and much of this was down to our operator who is clearly a very experienced professional

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 09, 2018

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 02, 2018

Rating: 8 / 10

Comments:  We took our family of 6 and enjoyed it very much. It was more difficult than we expected and although we were advised of process well and are in good shape, the course as a driver was definitely not for people who are not strong. Description for this level course should state so.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 30, 2018

Rating: 10 / 10

Comments:  Wonderful people and experience-- especially kind to our children.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 27, 2018

Rating: 10 / 10

Comments:  This was so fun..I would highly recommend it! Everyone was so nice and helpful .

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 14, 2018

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 02, 2018

Rating: 10 / 10

Comments:  My 9 year old son said that this was the highlight of his trip! The experience was wonderful and our host was great. It was well worth the cost!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2018

Rating: 10 / 10

Comments:  It was a fabulous experience!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 22, 2018

Rating: 7.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 11, 2018

Rating: 10 / 10

Comments:  Loved it, it made our trip ! Loved that we could go into the warm tent after to defrost because it was so cold. We had hot chocolate and we had cookies. We were also lucky to be there when there were 1 month old puppies which was great. Overall amazing experience and would recommend again. They treat their dogs well and you can tell.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 11, 2018

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 11, 2018

Rating: 10 / 10

Comments:  This was the best experience of our vacation....Bertrand and Kathy and crew were AWESOME! The dogs and the sledding were OVER THE TOP....we are still raving about the experience and now our friends want to go....see you next year!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 10, 2018

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 09, 2018

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 08, 2018

Rating: 10 / 10

Comments:  Operator was very good with pre-activity information to ensure we were safe and warm

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 06, 2018

Rating: 10 / 10

Comments:   It was nice to be able to have a warm place to go at the dogsled adventure. Our instructions were given in the warm yurt then we headed out to the experience. The hot chocolate and cookies were a nice touch after too.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 04, 2018

Rating: 10 / 10

Comments:  THE ACTIVITY, SERVICE AND CORDIALLITY WAS AMAZING

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 03, 2018

Rating: 10 / 10

Comments:  Simply amazing and memorable!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 02, 2018

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 02, 2018

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 02, 2018

Rating: 3.3 / 10

Comments:  They did a terrible job of matching up the dogs to the # of people that were on the sled. They separated families and made kids ride with strangers. My husband, who was driving the sled, thought it was a horrible excursion.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Apr 05, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 05, 2017

Rating: 4.7 / 10

Comments:  We thought the sleds would have a professional driver, which they did for our children but my husband was asked to drive a sled. It was far tor too rigorous for him and made it a much less enjoyable experience. He should have been fully informed what was involved and asked if he wanted to do this or have a professional sled driver.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Apr 04, 2017

Rating: 10 / 10

Comments:  We were greeted by the owners of the dogs who were very welcoming and courteous. Later on we were introduced to our guide Marion who was awesome. Knowledgeable in French, English and Spanish she went the extra mile to explain everything in Spanish. She and her French peer were the best guides. We had a great time with the adventure in the forest and then playing with the puppies.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 03, 2017

Rating: 10 / 10

Comments:  Dog sledding was incredibly fun. The people who work there were also very friendly. The way everything was organized was just great.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 31, 2017

Rating: 9 / 10

Comments:  The guides were great. The dog slendding activity was wonderful. I found it a bit expensive as there is a company on the Ile d'Orleans in Quebec City that does the three activities (dog sledding, snowmobile and snowshoeing) for CA$ 130.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 30, 2017

Rating: 9 / 10

Comments:  it is very expensive for a family of 4 with two small kids. Mother and two small kids sat on the same sled. we didn't use another operator.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 13, 2017

Rating: 10 / 10

Comments:  The operator wasn't there but the staff gave very accurate information and instructions for dog sledding. They encouraged us to get to know the huskies and interact with all of them after the activity, including the adorable puppies! Since there were only five of us, the staff were able to spend time conversing with us and described each dog's character. We really enjoyed it and got good value for the money we paid. We would do this all over again in a heartbeat, it was exhilarating!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 12, 2017

Rating: 10 / 10

Comments:  We loved the whole experience with the dogs and the sledding. The folks running the event were friendly, informative, and very helpful. They helped make the experience such a wonderful one.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 12, 2017

Rating: 10 / 10

Comments:  Amazing day full of fun. Knowledgeable and friendly staff, beautiful dogs.. highly recommended!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 09, 2017

Rating: 10 / 10

Comments:  We had a great time. The shuttle driver who picked us up at the Fairmont Hotel in Tremblant was great. His style of driving was extremely jerky and very unsettling. Most of the passengers were grabbing onto hand holds, seat backs and each other to brace themselves. He didn't seem to consider the concept of slowing down for snowy and icing corners. My daughter vomited all over herself and the inside of the van due to car sickness brought on by the driver's vigorous style. There was nothing pleasant about the shuttle ride to the event. On the way back he drove more gentle and there were no issues. The driver did not speak English so it was difficult to communicate with him. The sledding and staff/owners at the event were fabulous and we had a really great time. My daughter go to go despite the wild and crazy adventure of riding to the meeting place. She had to go covered in puke but nonetheless had a great time. The puppies were adorable. Truly a memorable adventure we will never forget.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 08, 2017

Rating: 9 / 10

Comments:  The blankets were too light and they didnt get me warm in the dogsleigh journey. It is a really nice activity but i'd enjoy it more if i had a warmer blanket! Also I'd liked to spend more time with the puppies, we only stayed for 5 or 8 minutes with them.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 08, 2017

Rating: 10 / 10

Comments:  Dog sledding was beyond our expectations. It was one of the most memorable experiences of our lives. It was perfect!!! The best in every way!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 03, 2017

Rating: 9.7 / 10

Comments:  Our guide I believe her name was Rose was wonderful so friendly & gave us alot of confidence. She had to do alot of switching around with the dogs but was always in control.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 02, 2017

Rating: 8.7 / 10

Comments:  I would have preferred a longer route, rather than 2 laps of the same route. The description makes it sound like we stop at a yurt for hot cocoa and cookies half way through the trip. That wasn't our experience. We stopped half way through the trip and could switch drivers, but we were rushed out and a package of cookies was sent in the van with us. Everything else was very good! Robert and Victor were SO nice, as was the woman that owns the dog and the other female helper.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

 Hi, Thanks for letting us know. With all the rain we had a bridge washed out. We could not do our usual route. Really sorry.. Our guides did their best, but Mother Nature always has surprises.

Mar 01, 2017

Rating: 10 / 10

Comments:  Everyone was nice, informative and helpful.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 28, 2017

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 27, 2017

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2017

Rating: 8.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 25, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 22, 2017

Rating: 8 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 16, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 11, 2017

Rating: 8.7 / 10

Comments:  Great people, they waited for me although I got completely lost on the way to the venue. Price quite steep but a great experience. Could have been a bit longer ride (overall less than 50 mins)

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 11, 2017

Rating: 8.3 / 10

Comments:  Amazing husky sledding. Bertrand and his family were experienced, kind and fun. Serious but not too authoritative and so friendly/helpful with our 1yr old. They went above and beyond.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 04, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 27, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 27, 2017

Rating: 10 / 10

Comments:  Guide was wonderful! Whole experience GREAT!!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 17, 2017

Rating: 10 / 10

Comments:  Rose was absolutely amazing. We were the only reservation booked for that time so we got a VIP experience and hung out with the dogs and fed them after our ride. The ride itself was exciting and physically intense. Overall the experience was incredible and I highly recommend it.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 14, 2017

Rating: 5.7 / 10

Comments:  So,this activity was to be the highlight of my family's trip. Several factors combined to make this not at all the experience we expected. First,the conditions/weather. The shuttle bus could not get up the road to the site. Several of us had to walk,others were taken in on all terrain vehicles and sleds. Not a great start. Once on the sleds,our group was so divided and spread out. Second,the terrible snow conditions...it was very difficult,actually impossible for my husband and I,to stop the sled. Rose,the guide on the sled ahead of us,stated that it seemed the brake was not working properly! I personally,was thrown out of the sled a total of 4 times!! Not fun at all. With the conditions as they were,a professional guide on every sled was needed. Very dangerous for an inexperienced driver to not be able to stop the sled. FYI,if my 240# husband could not stop it,nobody can. It was scary for me and I was the only one in our group of 10 who had ever been dog sledding before. Never came close to being ejected in the past. Third,our dog team apparently didn't have the ideal chemistry. Rose tried different groupings and even took one of the lead dogs off my cousin's team and moved her to our team. Unfortunately,that didn't work,either. Rose was super sweet and tried her very best but I don't think her employer put her in a good position. Lastly,I assume,because of all the starting and stopping,we had no opportunities to take pictures or have a shared experience with the rest of our group,have hot chocolate in the yurt or interact with the dogs afterwards before we were loaded up separately and taken to the end of the road to meet the shuttle. Unfortunately,considering the cost and the way the operator handled the adversity on that day,I would not book with this operator again.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Jan 13, 2017

Rating: 8.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 Hi,

Thanks for your comments. I will speak to the guides about the sleds. usually they are covered at night.

Our website, where you reserved, has several paragraphs describing the ride. Please let me know what you would suggest adding. See http://www.tremblantactivities.com/a-tremblant-mountain-dogsledding

Jan 09, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 07, 2017

Rating: 10 / 10

Comments:  Everything was perfect. Loved getting snowed in!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 05, 2017

Rating: 10 / 10

Comments:  Everyone was very friendly and the activity was great.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 05, 2017

Rating: 10 / 10

Comments:  It was great. Everyone was very friendly and helpful.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 04, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Dec 31, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Dec 31, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 28, 2016

Rating: 10 / 10

Comments:  I was there with my wife and 3 kids and the staff help us in making our adventure smooth and amazing . proffessional , expert and freindly . I would like thanks Rose for her unlimited help .

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 25, 2016

Rating: 9.7 / 10

Comments:  A true adventure that was fun and not commercialized. Learned a lot. The employees were knowledegable and friendly.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 25, 2016

Rating: 10 / 10

Comments:  Very courtious and knowledgable. Our operator provided lots of additional info on the subject while enroute.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 24, 2016

Rating: 9.3 / 10

Comments:  We had such a great time. Despite the snow conditions we had fun, enjoyed the experience and would so it again

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 08, 2016

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 05, 2016

Rating: 10 / 10

Comments:  This was our first time dog sledding and it was everything we hoped for. The interaction with the dogs themselves was so interesting and enjoyable. The staff were very pleasant and helpful and explained what was required from us as users very well.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 28, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 21, 2016

Rating: 10 / 10

Comments:  I was very impressed by how friendly and professional the Mountain Adventure group was. They were all like a family and treated each other, their guests, and the dogs very well. They taught us how to be safe and lead the dogs in a very engaging way. Their passion for their job and the dogs was palpable.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 19, 2016

Rating: 10 / 10

Comments:  Very good, would highly recommend.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 15, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 08, 2016

Rating: 9.7 / 10

Comments:  very professional, dogs were amazing, operators are super friendly, great experience. will definitely come back

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 06, 2016

Rating: 8 / 10

Comments:  The people were friendly and helpful especially (rose) she has a lot of energy that one, experience was great snacks could use some improvement and maybe some coffe or tea just saying that because I have nothing to complain about recomended the experience to anyone ( hang on in the van tho ) 🙂 the van needs a mic so you can hear rose at the back!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 03, 2016

Rating: 10 / 10

Comments:  We had a really great time on this activity. All the staff were wonderful, very friendly and we felt very comfortable with the explanations they gave us, and personally I felt it was more close and personal than other activities I had before in other occasions and I loved it.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 03, 2016

Rating: 10 / 10

Comments:  Our dog sledding experience was lovely.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 03, 2016

Rating: 8.3 / 10

Comments:  Everything was great but we wish we could have been on the dogsled longer. It seemed really short.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

 HI,

Thanks for your comments. Yes, it is short, with only 45 minutes on the trail. Its our only way to fit 3 outings into the day, starting at a reasonable time in the morning for our first guests of the day, and making sure we get everyone back by dark. You chose the shortest of our rides. 

We also have the Diable Adventure, about 1h15 on the trail, and the Forest Adventure, about 60 minutes on the trail.

Jan 22, 2016

Rating: 10 / 10

Comments:  Our driver, Rose was fantastic and she and the two men that rode with us were very informative and answered all our questions. Definitely a would-not-miss experience if you're in Mont Tremblant.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 09, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 07, 2016

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 06, 2016

Rating: 9.7 / 10

Comments:  The hosts of the dogsledding kennel were very friendly and informative. They greeted us right away and showed enthusiasm for the dogs and the experience of their guests. The kennel and trail were very remote which added to the experience. Since we were the last group of the day we got to undress the dogs from the harnesses and put them away. Afterwards we got to warm up in the small hut and play with the puppies over some hot chocolate. The only critique would be that I believe the time slot we went was overbooked by a group or two so one of the couples in the group had to split up on different sleds. It also made for more stops throughout trail. With that being said still a great experience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 05, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 04, 2016

Rating: 3 / 10

Comments:  The time dogsledding that was advertised was 1 hr 15 min. Our ride was significantly shorter. We were told we could switch driver and rider half way. But no one told us when to do so and suddenly the entire ride was over. I complained to the staff at the site, and they said the guides forgot to tell us. It was a very big disappointment because we'd traveled so far and I never got to ride in the sled and my husband never got to drive, which is how the guides set our expectations. This in addition to the dogsled ride being much shorter than informed and the poor road conditions, it was clear that it was a poorly organized operation. I enjoyed the dogs, but would not return or recommend to anyone.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

 Hi, and thankyou for taking the time to write.

It seems you are comparing the online description of our Diable Adventure with the activity you actually reserved, which was our Mountain Adventure. That is why the times and descriptions don't match. I'm sorry your expectations did not line up with what you reserved, but our advertised descriptions are very clear on our website, brochures, etc..The Mountain Adventure is 50 minutes on the trail.

With respect to road conditions, we highly recommend choosing our dogsledding WITH transportation from the resort for guests who are not comfortable driving in winter conditions. We would only have suggested the option of driving directly if our bus was already full, which was the case that day.

Apr 20, 2015

Rating: 9.7 / 10

Comments:  Everyone was very friendly. Roads were a little too windy for my kids sitting in the back because they felt a little car sick. Guide was helpful, funny, clear, and friendly. She made us all feel very comfortable and went above and beyond to try to accommodate one of our children's dairy allergies when serving hot chocolate. The activity was a little on the expensive side but we are still glad we experienced it.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 13, 2015

Rating: 10 / 10

Comments:  Very informative welcoming owner operators. Lovely people and dogs.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 09, 2015

Rating: 8.7 / 10

Comments:  Great time, just wish it was a little closer - 40 min drive was a bit far

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 08, 2015

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Apr 08, 2015

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 20, 2015

Rating: 10 / 10

Comments:  The guide (Bob) was very friendly and he tried his best to give us all atour of the towns we were driving through but it was impossible to hear him in the middle seats and back of the van. He was amazing!!! Very friendly and a great driver!!! The actual guide in the mountain (Gabriel) was simply superb! He was very friendly and was very careful to give us all instructions. I felt very safe and he was very professional. The whole experience was a once in a lifetime activity. Thank you all for making this an unforgetable experience!!! Love form Washington D.C!!!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 15, 2015

Rating: 10 / 10

Comments:  We've enjoyed our Dogsledding Mountain Adventure trip a lot. We definitely will recommend you to our friends and family members.Thank you very much guys!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 13, 2015

Rating: 10 / 10

Comments:  We tremendously enjoyed the ride and the helpfulness and friendliness of the usher (Rose Dube). It became the highlight of our trip to Mont Tremblant!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 08, 2015

Rating: 8.3 / 10

Comments:  270 for two people dogsledding for less than one hour is too expensive

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 08, 2015

Rating: 10 / 10

Comments:  The dogsledding was everything we could have imagined. The only downside was wanting more time on the trails! I would definitely recommend for anyone interested in a new experience. My wife and I thoroughly enjoyed the day!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 07, 2015

Rating: 9 / 10

Comments:  A little pricey but a great experience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 06, 2015

Rating: 9.3 / 10

Comments:  exhilarating activity. Kattie had alovely personal approach, explained everything in detail. Animal welfare very good, dogs were happy. Our guide (driver) was great too with good information. Definitely recommend this activity

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 05, 2015

Rating: 10 / 10

Comments:  We were the only two people at the mountain experience and we were treated to a one on one experience with the trainers and all of the dogs. We got to harness our own sleds as well as drive through the mountain. It was awesome! We would do it again!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 01, 2015

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 22, 2015

Rating: 9.7 / 10

Comments:  The activity was great, the only thing that would have made it better would have been 25 degrees warmer. However, I know you do not control the weather.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 11, 2015

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 31, 2015

Rating: 9 / 10

Comments:  the actual dogsledding was too short. one loop was barely enough time to get comfortable with the technique. even if we could have done 2 loops, it would be much better value for the $$. Comment for question #3 - the dogsledding was the best part of our vacation, but still disappointing. It was too short.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 Hi,

Thanks for letting us know what you think. This is a recurring comment for the Mountain Adventure. 

We post all the approximate tour times on the websites on each activity page. Mountain dogsledding 50 minutes with no break, Diable adventure 1h15 minutes with a 15 minute break, Forest Adventure 1h with a 15 minute break. 

Mountain adventure is a good choice if you want a slightly more challenging(physical) ride because it has more climbs and descents, and if you like a friendly mom and pop style operation, but it is the shortest time out on the trail.

Jan 27, 2015

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 16, 2015

Rating: 10 / 10

Comments:  It was really fun! Wish it was longer!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 15, 2015

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 13, 2015

Rating: 9.7 / 10

Comments:  The best people ever. Everyone should get to do this.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 08, 2015

Rating: 8 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 06, 2015

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Dec 31, 2014

Rating: 10 / 10

Comments:  Everyone was friendly and AMAZING. So helpful, so genuine.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 22, 2014

Rating: 10 / 10

Comments:  The activity was fun and informative! The guides were really helpful and had lots of valuable information to share. I would definitely do this activity again!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 21, 2014

Rating: 9 / 10

Comments:  The operator was friendly, knowledgeable and courteous. She engaged participants and remained lively and entertaining throughout the activity. The sledding was wonderful! The dogs were energetic and well behaved, and were a pleasure to be around.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 16, 2014

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 10, 2014

Rating: 9 / 10

Comments:  Aventure Banquisse dog sledding was amazing. Bertrand, Kathy and Rose were all fabulous in their own way. GreAt dogs. Beautiful trails. Very hands-on and rustic. Would choose them over bigger, more corporate, operators anyday! Highly recommend them!!!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 01, 2014

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 28, 2014

Rating: 10 / 10

Comments:  They were great! Very friendly and professional. They were very nice and patient. They taught us a lot about dog sledding and the dogs themselves. It was great fun!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 27, 2014

Rating: 8 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 27, 2014

Rating: 10 / 10

Comments:  All very efficient

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2014

Rating: 10 / 10

Comments:  We thoroughly enjoyed our dog sledding experience! The dogs seemed happy and well taken care of. Bernard, Cathie, and Rose were kind, welcoming, answered all our questions, and helped make the whole experience a great one! The trails were beautiful! I would and already have recommended this adventure to many friends and family members.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 19, 2014

Rating: 10 / 10

Comments:  Very good, caring and responsible, always safety first, highly recommended.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 17, 2014

Rating: 9.3 / 10

Comments:  I appreciate the cost of keeping healthy, well trained dogs and safe facility. We enjoyed our experience at the cost it was. That being said, given the cost we could not afford to make this a family activity and I expect that many of the people we recommend this to will not persure it do to cost.... sadly.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 14, 2014

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 12, 2014

Rating: 10 / 10

Comments:  Fabulous group who ensured we were prepared and had a great time.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 15, 2014

Rating: 10 / 10

Comments:  Our driver was Rose and she was SO AWESOME! Federico and I both got to drive together with her and she was so friendly and gave us great background on the activity. She was knowledgeable and a pleasure to get to know. The men at the dog sledding adventure were so nice and helpful and we had such an amazing experience that we'll remember for a very long time. Thank you Rose!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 14, 2014

Rating: 7.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 11, 2014

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 08, 2014

Rating: 3 / 10

Comments:  As above, we were surprised to find that we were teamed up two to a dogsled, so had to take turns driving. At the time we showed up I had my wife as well and asked if she could participate. As it turned out we were able to add her to our sled, which gave us 3 on the sled. I was surprised to find that I had to pay full rate for her as well (and I hope this was reported to you as I paid in cash). Even with 2 people on the sled it was slow with lots of pushing, felt at times I was pushing the dogs, not them pulling me!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

 I am sorry our staff was unclear about your activity, I have discussed this with the person who helped you so that her instructions are more clear. Part of the reason we can’t answer questions on seating definitively is that, sleds and positions will be assigned on arrival as the guides manage the sleigh depending on guests weight, physical abilities, wishes, experience, how many children they have on the departure (children under 7 years old need to be on the guide sleigh), and other factors that can't be determined in advance.

 I have contacted the guide to get some answers of what happened on that day. Here is what I was told: You requested to add an extra person at the last minute when you arrived on site. As it was fully booked on that day and we didn’t really have any more space, but our guide offered you to be 2 passengers on a sleigh instead of saying no. It can be done if the two persons balance the weight with the driver.

However, your ride should have been 50 minutes, not 30 minutes which is not the experience you should have been provided. So I have refunded you  accordingly.

 

Thanks again for taking the time to contact us.

Jan 07, 2014

Rating: 6 / 10

Comments:  The transport had broken down so guests had to get there by cab and in the back of a pick-up. On the way back they had to walk. They therefore didnt get back until 2pm instead of the advised 1pm. Most frustrating though was that the actual activity was only about 30 minutes. this was not as advertised.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Jan 06, 2014

Rating: 7.7 / 10

Comments:  Very helpful staff. The owner's young daughter (Emily) was very delightful.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 06, 2014

Rating: 7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

 I would like to follow up on what happened at your activity for dogsledding. We offer three different options for dogsledding and you have chosen the mountain adventure. On our web site that you used,  tremblantactivities.com is says that the ride duration  ‘Approx. 50 minutes on the trails.” and ‘After riding through varied terrain of valley and mountain trails with hills and descents, you will be invited into a wooden Yurt to enjoy hot chocolate or coffee” . I think you may be confusing the Mountain Adventure which you chose,  with one of our  other tours.

I am very sorry about your experience you had regarding the delays and transportation, this is really not the level of service that we offer.

Guest has received compensation.

Jan 03, 2014

Rating: 10 / 10

Comments:  The activity was excellent but very expensive. Yes, it was value for money but I don't think I could afford to ever go again which is a shame.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 03, 2014

Rating: 2 / 10

Comments:  Very disappointing experience for the price!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Management Response:

 I would like to follow up regarding your comments for dogsledding. I am very sorry to hear about what happened on your activities. This is not the level of service that we provide from The Activity Centre. The time on the trail should have been 50 minutes. As you haven’t received the entire time for your activity, I have refunded you (-50%) on your credit card that you give us on the day that you have booked your activity. We had unexpected problems with the trails which have been corrected.

Jan 03, 2014

Rating: 8.7 / 10

Comments:  Great experience but would have liked the actual ride to last a bit longer - we were told it would be about 50 mns; it wwas no more than 30 if that.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 03, 2014

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 01, 2014

Rating: 2.7 / 10

Comments:  The transportation was poor, the snow was not removed and we got stuck on our way close to the activity having to be towed out of the snow, on the way back the driver took a wrong turn and it ended up being over one hour without any communication from the driver and this made us very late for our 12/24 dinner preparation and celebrations. Overall the dogsled only lasted about 20 to 25 minutes which was a lot less than advertised, while it was enjoyable, I feel that it was way overpriced for the duration and organization of this activity as I paid for 3 adults and 2 children. The restrooms facilities were substandards and really filthy, so much so that my kids refused to use it and had to go outdoor by extremely cold remps.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

I am very sorry of what you experienced on your dogsledding activity. This is absolutely not the level of service that we are used to providing.

-the driver should not have taken a wrong turn

-you should have been on the trails for about 50 minutes (not 25) (we had a trail problem at christmas that has been corrected)

-the bathrooms should have been clean

 I am meeting with the guides tomorrow to make sure this never happens again. I have refunded you 343.43$ (-50%) on your credit card, for your activity.

 Thanks again for taking the time to contact us.

Jan 01, 2014

Rating: 5 / 10

Comments:  The location of the activity was very far from the Mont Tremblant village: it took close to 1 hour to get there, which was a surprise for us. Furthermore, the actual dogsledding time was very short (approximately 15 minutes)... The value for money of this activity is very low and I would not recommend it.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Mar 25, 2013

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 21, 2013

Rating: 9.3 / 10

Comments:  Robert was very good. It would have been good if he had: - told us in advance re the bit of slush on the lake and to not be concerned as ice was apparently solid below that. - also i would have appreciated if he had made it more clear to us that my 16 yr old daughter who was riding in the sled could switch with me. the other teams were doing that before we knew what was happening so we didn;t really get much chance to consider it.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 26, 2012

Rating: 8 / 10

Comments:  For the day, it was pretty good as it was very warm. Was nice to sit and chat with the guys running the operation.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 22, 2012

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 18, 2012

Rating: 10 / 10

Comments:  I did three dog sledding tours. This was the best by far. Owner gave a very good intro and instruction session. My guide was wonderful and the whole experience was delightful. You did not feel like you were a 'number'.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 09, 2012

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 08, 2012

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 08, 2012

Rating: 10 / 10

Comments:  The Mountain Dogsledding experience exceeded our expectations. Our whole family(ages 4, 6, and two adults) had a wonderfully unique experience that we will never forget. The owner/operator and our guides made every effort to provide us a safe and exciting expedition. It was so fun!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 29, 2012

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 28, 2012

Rating: 8.3 / 10

Comments:  fabulous activity and guides. very very expensive.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 26, 2012

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 26, 2012

Rating: 9.7 / 10

Comments:  Excellent activity which I would recommend to anyone. Mountain path adds an extra level of difficulty to the dogsledding which should appeal to anyone seeking to challenge themselves.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 24, 2012

Rating: 9.3 / 10

Comments:  A once in a lifetime experience. So glad we did it

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 12, 2012

Rating: 10 / 10

Comments:  The service provided by the people encharge of the activity was fantastic. Very nice and courteous people, they explain everything with patience and love. One of the best times I ever had. Will recommend them over any other activity.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 10, 2012

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 25, 2012

Rating: 7.3 / 10

Comments:  We had a great time! It was over-priced though. We would definately do it again if it weren't so expensive. .

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 12, 2012

Rating: 10 / 10

Comments:  Very Good. Very informative and it was a great experience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 11, 2012

Rating: 7.7 / 10

Comments:  We felt the course was a bit short and could have done with a bit more driving & variety. We loved seeing the dogs afterwards in particular the puppies The hot chocolate & biscuits were very welcome!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 06, 2012

Rating: 9.7 / 10

Comments:  It was a fantastic time! I really enjoyed the activity. Everyone was nice and helpful, and everything was explained very well.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 05, 2012

Rating: 10 / 10

Comments:  Although our guide, Cimon, was fun, friendly and filled with wonderful knowledge, Spend a little more time with the team of Huskies & Mushers and learn more about them will make this whole experience even Better. (ie. What are fun history an events about dogsled ding?)

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 05, 2012

Rating: 9.3 / 10

Comments:  the activity was great. It was our favorite activity of the trip. We understand that it is very expenseive to pay for the upkeep of the dogs,so are not complaining, but there were 4 of us so this was very expensive.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 04, 2011

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 02, 2011

Rating: 9.3 / 10

Comments:  Fantastic experience! Definitely worth trying.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 01, 2011

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 06, 2011

Rating: 10 / 10

Comments:  The activity although expensive was unforgettable and the smiles on my children's faces was worth it. The operator who served us was sweet, patient and very professional. In fact I am grateful because she took the time to look at the weather forecast and recommended another day than the one I had planned which turned out to be the perfect day for the activity.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 02, 2011

Rating: 8.3 / 10

Comments:  We had 2 small children with us and while we realize that they could not drive the sleds we did not realize that we'd have to sit with them. Would have liked to know before booking that we would not be able to drive the sleds.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 01, 2011

Rating: 8.7 / 10

Comments:  the dogsledding was great, awesome, really fun, and the operators took great care of the dogs

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 23, 2011

Rating: 9.3 / 10

Comments:  The sledding guides and staff were very polite, knowledgeable and personable. They took plenty of time to explain/educate before the journey began and throughout. It was obvious that they truly love their dogs and take good care of them. It was a wonderful experience - fun and educational.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 20, 2011

Rating: 9 / 10

Comments:  My only comment on Bertrand and his associates is that, as an anglophone, I felt I missed out on much of what was being said. Instructions were well provided in english by one of the associates but everyone else's english was rudimentary. I was okay because I am billingual but my daughter was quite intimidated as she understands only a few words of french.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 07, 2011

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 06, 2011

Rating: 10 / 10

Comments:  Dogsledding was just AWESOME. The operator was great, friendly, helpful. It was vey educational and we ended up holding puppies !!!! The route was beautiful. It was the highlight of my trip.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 22, 2011

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 21, 2011

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 16, 2011

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 06, 2011

Rating: 9 / 10

Comments:  a little expensive

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 05, 2011

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 05, 2011

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 01, 2011

Rating: 8.7 / 10

Comments:  the only thing that i would have changed would be to be on the sleds for a little longer.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.