Horseback Riding – Bison Trail (1h45)

Customer Reviews

>> Customer review score  89%

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Oct 24, 2020

Rating: 6.3 / 10

Comments:  The guide herself was very friendly and professional. The only complaint was that the guide ended up speaking with the other guest for 90% of the entire trip in French (we are not fluent so we had no idea what they were talking about). I understand the guide explained she wasn't too comfortable with English (although she seemed completely fine with her English in our opinion), but I feel like there should be some effort to speak to all guests throughout the ride and no focus on one guest. Secondly the ride was advertised to possibly view bison (I understand there's no guarantee since the bison may or may not be in the fenced area), but it's so short of a stretch of path to view the fenced-in land along the path that I did not feel it was even worth the premium that we paid for it. The guide took one moment just to look and say no bison were present and we completely moved on from the area.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

Hi Matthew, 

Thank you for your comments. Our guide took good note of your review and will take care to pay attention to every participant. It is important that every guest gets the same experience. 

Regarding our bison trail, the price is based on the duration of the ride and not on whether the bisons are visible. However, we invite our guests who didn't have the chance to see bisons to join the guided visit for free. Please let us know if you didn't get that invitation. 

Oct 23, 2020

Rating: 9.3 / 10

Comments:  The horse riding experience was exceptional. Due to low season, the host was allowing more time to interact with the horses. The overall experience was incredible and I would highly recommend it to anybody.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 22, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 11, 2020

Rating: 10 / 10

Comments:  A+++

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 04, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 28, 2020

Rating: 7.7 / 10

Comments:  Overall experience was great - the entire family had a good time horse back riding.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 17, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 16, 2020

Rating: 10 / 10

Comments:  A big thank you to the Ranch and Leanna for their hospitality! We loved the experience:)

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 15, 2020

Rating: 7.3 / 10

Comments:  Amazing experience while doing horseback riding and zip lining. We get a new experience of zip lining in rain. I am fully satisfied with this and i wish to come again soon.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 14, 2020

Rating: 10 / 10

Comments:  Super friendly staff and great experience

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 05, 2020

Rating: 7.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jul 03, 2020

Rating: 7.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Nov 30, 2019

Rating: 10 / 10

Comments:  It was beautiful. The operator was so friendly and \\r\\nexplained everything. Totally enjoyed our experience. Everyone was great. And the hot chocolate was nice after our ride. We also were lucky to to dogsledding the next dog. Loved it I whated to book that. But was told it didn\\\'t start till Dec. But it was snow and cold the day we were there. So we lucked out. Great great time. Thank you . Great experience. Looked forward to coming back.\\r\\n \\r\\n\\r\\n

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 08, 2019

Rating: 9 / 10

Comments:  The experience was awesome, guides were very knowledgeable, and helpful. It would be even better if it was cheaper and had a little more excitement.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jul 24, 2019

Rating: 0 / 10

Comments:  Every body was very nice and helpingrnbut for the above mentioned reasons my wife/kid did not enjoy it. rnI will not be able to convince them to repeat the experience in few years.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Management Response:

 Thanks so much for taking the time to give us the details. Please accept our apologies for the experience you had. This is NOT at all what we strive for. We have discussed the experience with the guide and her supervisor. We will recontact you with another solution.

Jul 21, 2019

Rating: 9.3 / 10

Comments:  The operator was very nice, a big thanks to her

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

We are taking Covid-19 seriously. We are committed to providing a safe environment for our guests & staff.

These are the steps we are taking to keep our Horseback Riding – Bison Trail – 1h45 clean and safe:

• We are actively monitoring COVID-19 updates from the Québec Ministry of Health and will continue to adapt.
• Any employee or guest who is experiencing COVID-19 symptoms on-site, or within the past 14 days, may not participate.
• Any employee or guest who has been in contact with anyone with COVID-19 in the past 14 days, or is living with a person with symptoms, or is waiting for a test result, or has returned from a trip outside the country, may not participate.
• A physical distance of 2 metres must be maintained.
• Hygiene measures will be in place and enforced for employees and guests; hand washing,coughing into elbows, no handshaking etc. Wearing masks is recommended.
• Participants will have to provide their own mask.
• Only outdoor toilets will be accessible and they will be disinfected after each use
• Only one child per departure to minimize interaction with the guide.
• Participants will be greeted outside in front of the stable.
• Wearing a mask is mandatory while saddling up and when returning to the stable.
• Mask may be removed during the activity, but must be put back on for the return to the stable.
• Horses and other ranch animals may not be petted.
• All equipment will be disinfected between each ride (helmet, saddle and girth).