Cruise – Sunday Continental Brunch

Customer Reviews

>> Customer review score  80%

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Oct 13, 2020

Rating: 7 / 10

Comments:  our reservation was for saturday and we were first inline, everything was great except for the weather. the captain had to turn back due to severe thunderstorm. we ran back to our hotel at residence inn (20 min walk) but obviously we got drenched half way (5 adults and 1 kid). we were told that we can use our tickets for the next day but what i didnt appreciate was that we got to the boat very early 30 mins prior just like the previous day BUT the captain (which actually remembered us) couldnt even put us in front of the line. i mean from a customer service, i was expecting for them to show some courteous and empathy to get us to the front of the line so me and my family can choose our seats first which was at the top deck/rear but no. so we didnt really enjoy the cruise at all.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Sep 11, 2020

Rating: 10 / 10

Comments:  Good experience and friendly staff, was a bit cold wind but we had good time.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Sep 11, 2020

Rating: 9 / 10

Comments:  Although a nice day turned rainy just before cruise, all went fine. Super nice crew on board. We would not go again because we live here. Unless maybe a special dinner cruise could be interesting.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Sep 11, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Sep 11, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 04, 2020

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 28, 2020

Rating: 1 / 10

Comments:  Cruise was horrible\r\nStaff wasn’t pleasant\r\nOver booked and too hot

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Aug 17, 2020

Rating: 10 / 10

Comments:  No complaints

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 15, 2020

Rating: 7.7 / 10

Comments:  We booked the activity based on the website description of Covid 19 being taken seriously and only 9 to 12 passengers per cruise. However the cruise has more than 4 dozen passengers, all seated side by side, and the majority of passengers removed their masks during the cruise. Concerns about Covid distracted us from fully enjoying the cruise.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 15, 2020

Rating: 8.7 / 10

Comments:  I do believe that $25 per adult for a 1 hr tour is too expensive, however I would imagine that part of this is as a result of COVID. The captain and staff were lovely! We were fortunate to have the perfect weather for this tour and we felt that there was a perfect balance of “tour guide” information and just enjoying the scenery and being out on the water,

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 15, 2020

Rating: 8.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

We are taking Covid-19 seriously. We are committed to providing a safe environment for our guests & staff. We need your cooperation to keep our staff, our guides and other guests safe as well.

These are the steps we are taking to keep our Cruise clean and safe:

• We are actively monitoring COVID-19 updates from the Québec Ministry of Public Health and will continue to adapt.
• Any employee or guest who is experiencing COVID-19 symptoms on-site, or within the past 14 days, may not participate.
• Any employee or guest who has been in contact with anyone with COVID-19 in the past 14 days, or is living with a person with symptoms, or is waiting for a test result, or has returned from a trip outside the country, may not participate.
• A physical distance of 2 meters must be maintained.
• Hygiene measures will be in place and enforced for employees and guests; handwashing, coughing into elbows, no handshaking.
• Wearing a face cover is mandatory. You can purchase them on site for $2.
• Hand sanitizing stations have been set up for you.
• Our boat will be completely disinfected between each departure.
• Circulation on the boat is limited, only necessary circulation will be allowed during the cruise.
• Our Saturday buffet dinner cruise will not be available during the pandemic.
• Our Sunday brunch cruise will continue during the pandemic BUT with a boxed lunch containing: yogurt (fruit, granola), pastries, fine cheeses and grapes, cold cuts, homemade croutons, homemade jams and coffee (tea and juice not included).