COVID-19
We are actively monitoring Covid-19 updates from the Québec Ministry of Public Health and will continue to adapt. Visit our individual activity pages to see specific Covid-19 measures.
Treehouse Rentals – Lakeside East (1-10)
For all ages
Below you will find the descriptions for Lakeside East (Treehouses 1-10). See Lakeside West (Treehouses 11-20)
LAKESIDE EAST (Treehouses 1 – 10)
The Lakeside East treehouses are easier to access. The closest treehouse (#9 – The Yurt) is a 10 minute walk and the furthest (#6 – The Rock House) is a 20 minute walk away. It is an 8 minute paddle to Lakeside East.
LAKESIDE EAST is perfect for visitors who prefer a slightly easier baggage transport, to be closer to the reception, and who prefer proximity to the lake over views.
- Treehouses are very close water’s edge
- Views of the forest and the lake
- Gets afternoon sun
- 3 small shared docks
- The closest treehouse is a 10 minute walk from the parking /reception, the furthest is 20 minutes.
- Easier to transport baggage by canoe
- Canoe paddle time is about 8 minutes.
All treehouses are all insulated, heated with wood, furnished with comfortable beds and are equipped for cooking. They all have a sunny terrace, an outside fire pit, and a picnic table. Outhouses are located a short distance from each treehouse.
We’ve tried not to take the adventure out of sleeping in the woods! So anticipate an amazing hands-on experience. You will be starting your own fire, cooking on a camp stove, transporting your gear and supplies and managing your water and waste. In the tradition of back-country refuges, you need to ‘leave no trace’ by leaving the treehouse, and the surroundings, as you found them for the next guests. In a nutshell, you’ll discover the thrills of being off grid by living simply and leaving a small footprint.
Dogs are welcome in the tree houses. We ask you to keep them on a leash on the trails.
At the reception Pavillion, beside the parking, you will find showers and bathrooms, laundry facilities, wi-fi, and cel. reception. At the park gate is a small convenience store (open summertime only).
CITQ: #627517
LUGGAGE TRANSPORT – BY CANOE OR BAGGAGE CARTS / WINTER: TOBOGGANS
Treehouse 1
Sleeps up to 6 people (2 double beds + 2 single beds)
Lake views
12’x14’ square feet plus a bump out with 1 double bed
Treehouse 2
Sleeps up to 6 people (3 double beds)
Lake views
Large roof top deck
14’x14’ square feet plus a bump out with 1 double bed
Treehouse 3
Sleeps up to 6 people (2 double beds + 2 single beds)
Lake views
1 double bed on second floor
14’x14’ square feet plus the 2nd floor
Treehouse 4
Sleeps up to 6 people (2 double beds + 2 single beds)
Lake views
2 big bay windows
Tower with skylight
Perched on sloping terrain
14’x14’ square feet
‘The Bee’ Treehouse 5
Sleeps up to 6 people (2 double beds + 2 single beds)
Lake views
Mezzanine with 2 double beds
Perched on a point in the lake on sloping terrain
14′ x 14′ square feet
‘The Rockhouse’ Treehouse # 6
Sleeps up to 6 people (2 double beds + 2 single beds)
Perched between to giant boulders
Large roof top deck
12’x20’ square feet
Suspended bridge access
Less than 300 metres from the lake
Treehouse 7
Sleeps up to 4 people (1 double bed + 2 single beds)
Perched on 4 trees, 2 maples, 1 elm and 1 yellow birch
Deck built around two trees
18’x12’ square feet
Less than 300 metres from the lake
Suspended bridge access
Less than 300 metres from the lake
Treehouse 8
Sleeps up to 4 people (2 double beds)
Perched on 2 trees, 1 maple and 1 beech
Deck built around two trees
10’x12’ square feet plus 2 bump outs with double beds
Less than 300 metres from the lake
‘The Yurt’ Treehouse # 9
Sleeps up to 4 people / 1 couple or 1 family (1 big bed )
Dodecagonal Shape
Perched on 3 trees, 2 maples and 1 elm
Rounded deck encompassing 2 trees
Skylight
167 square feet
Less than 300 metres from the lake
Treehouse # 10
Sleeps up to 4 people (2 single beds together + 2 single beds)
Lake views
Perched on 2 trees, 1 spruce and 1 yellow birch
Deck encompassing 1 tree
12’x14’ square feet
Less than 100 metres from the lake
Location
25 minutes from the town of Mont-Tremblant. 40 minutes from Tremblant resort. 1h40 minutes from Montreal and 2h15 minutes from Ottawa.
Driving directions will be provided in your reservation confirmation by email.
Check-in & check-out hours
Check-in: Between 15:30 & 17:00 from Saturday to Thursday & from 14:00 to 19:00 on Friday. Self-check-in after reception hours is possible by contacting us ahead of time. You can arrive before check-in and enjoy the park all day.
Check-out: Between 9:00 & 11:30, early check-out is possible, please inform us at check-in. Please feel free to enjoy the park all day after your check-out.
Christmas holiday schedule:
Normal hours except December 25th and January 1st. No check-ins or check-outs and no services offered on December 25th. No check-outs on January 1st.
Included
- Mattresses (You must bring your own sleeping bag and pillow)
- Kitchenette with sink
- All necessary equipment for cooking and serving meals.
- Wood stove (wood not included; sustainably harvested wood is for sale on site. You can also bring Ecologs, but they do not heat as well as wood. )
- Propane stove for cooking (propane not included,see cost below)
- Propane BBQ (n/a in Winter) (propane not included, see cost below)
- 15 litre bottle for drinking water: Must be filled at the reception and brought to the treehouse by you.
- 60 litre cooler.
- For baggage transport, each cabin has 1 small cart: 28in. x 17in. and 1 large cart 42in.x 24in. x 12 in summer OR 2 large 48in. toboggans in winter. In summer, you can also choose to transport your bags by renting a canoe. (see cost below)
- Dry toilets are located near each cabin. Bathrooms and showers are available at the reception pavilion.
- Outdoor fire pit and picnic table.
- All our clients are automatically covered by Airmedic medical emergency helicopter evacuation, for the duration of the activity. For full details see the Air Medic page.
To help you prepare your stay, a detailed list of what is provided will be emailed with your reservation confirmation.
Optional Extras
As part of our commitment to sustainability (see below) we try to encourage our guests to use a minimum of consumables by charging for them. We sell sustainably harvested local firewood offer treehouse kits for purchase that include the basic amount of consumable materials (propane, kindling, paper, matches, candles etc.) that you will require for your stay.
- Wood – $12 per bag depending on the season(bag sizes change). Sustainably harvested local wood. Includes kindling, paper and matches. We charge for it to encourage responsible consumption. Please note: Due to problems with invasive species, it is not permitted to bring your own firewood. You are welcome to bring manufactured logs or kiln dried/commercially packaged wood.
- Propane (16oz bottle) – $8.50. For the propane stove and the BBQ (BBQ in summer only)
- Sleeping bag and a pillow case- $40 to purchase. If you need sleeping bags please mention it in the comments section on your reservation request.
- Power pack – Rental for $7 for the length of your stay. Offers about 10-15 hrs of battery life for the lights in the cabin & 4-6hrs for cell phone or tablet charging).
- Snowshoes – $9 per person for the length of your stay. Quantities limited. No reservations.
- Canoe – $37 for the length of your stay.
- Cabin Kit – $19. We assemble some helpful items in our Cabin Kit for your comfort. All items except battery power pack can also be brought from home :
- Battery power pack for cabin lights and electricity
- 16oz recyclable propane bottle (fits propane stove and BBQ in cabin)
- Dish cloth x1
- Dish towel x2
- Tea candles x 6 (3.5hr burning time/candle)
- Organic composting bag x 1
- Bag for recycling x 1
- Garbage bag x 1
- Matches x2
- 15L water bottle (can be refilled at pavilion), (to be returned at check-out)
Sustainability
Our treehouses are nestled in the back country of the Laurentians forests. We respect the environment and to apply Leave no Trace principles: There is no running water and no garbage services at the cabins (only at the reception building). Please minimze your footprint buy packing out what you pack in.
CARBON OFF-SET
- For every bag of wood used during your stay, we buy carbon credits from Compensation CO2 Québec, and Carbone Boréale (University of Chicoutimi) who plant the trees that offset our carbon footprint. We know that burning wood is necessary when staying off-grid in winter time, but this new initiative (as well as our EPA certified wood stoves and excellent insulation) allows us to be 100% carbon neutral for our wood while you stay toasty warm in the winter!
We also purchase credits to off-set the propane used for our cook stoves.
Please Note
- PACK LIGHT AS YOU HAVE TO TRANSPORT YOUR GEAR 12-20 MINUTES WITH A BAGGAGE CART ON A WALKING TRAIL OR BY CANOE.
- Access to the Regional Park Eco des Laurentides(CTEL) is not included. All Park visitors must pay on arrival at the park.
WINTER 2019-2020 (Oct 11 to May 12) : $5 per person, per night. Taxes included. SUMMER 2020 (May 13 to Oct 10): Prices are per night per person: $ 10 for adult, free for child (0-17 years), 7$ for senior (60 yrs+). - Dry toilets are located near each cabin. Full bathrooms with showers are available at the Reception – Pavilion building.
- Electricity is limited (via power pack available for rent for $7 – about 10-15 hrs of battery life for our lights & 4-6hrs for cell phone or tablet charging).
Groups
- Get the 10th treehouse for free.
- Our site is perfect for hosting groups of family, friends or colleagues. With our 10 treehouses, we can lodge up to 52 people.
- For lunches or other events, the park has a gazebo right near our reception that can take up to 30 people.
- In our reception – pavilion building we have an auditorium seating up to 60 people
All inclusive package***
This package includes:1 bag of wood for each night,1 Cabin kit (see Optional extras above for the list of items), snowshoes for all guests for the duration of stay OR up to 2 canoes for the duration of stay. Sleeping bags for overseas guests. Please note;this package does not include Park access fees.
Conditions
* Minimum 2 nights when booking Friday or Saturday. Minimum 2 nights from June 24 to Sept. 4 AND Dec 23 to January 8. Also, minimum 2 nights when booking Sunday if Monday is a holiday.
Minimum 2 nights at all times.
Promotion – 3rd night at 50% off only applies during identified periods. When Monday is a holiday, the promotion does not apply. Can not be combined with another offer.
- Children under 5 yrs old are free.
- All treehouses are non-smoking.
- A $190 security deposit is required at check-in by credit card.
*FOR SUMMER 2021, SPECIAL CONDITIONS MAY ALSO APPLY. SEE COVID-19 TAB FOR DETAILED INFORMATION*
Prices do not include taxes or mandatory resort royalty of 3% and may be subject to change without notice. Terms and conditions.
- NIGHTLY RATES per TREEHOUSE for MAX 2 ADULTS or 2 ADULTS & 2 CHILDREN (5-17 YRS), additional guests $10 per night. Children under 5 are free. Please note, Québec Lodging tax 3.5%, mandatory resort royalty of 3% and G.S.T and P.S.T. are not included.
- MINIMUM of 2 NIGHT stay is required at all times. (Until further notice – due to measures in place due to Covid-19.)
- Park-Eco des Laurentides- Park access will be charged on-site by the Park. SUMMER 2020 (May 1 to Oct. 14) $10/adult (18+)/night. WINTER 2021 (Oct. 15 to Apr. 30) $5/adult (18+)/night. Free for Children (0-17yrs)
March 21 to April 1, 2021 (min. 2 night stay, promotion 2nd or 3rd night at 50% off**)
$119 weeknight / $154 Friday & Saturday
April 2 to 4, 2021 (min. 2 nights)
$179 per night
April 5 to April 30, 2021 (min. 2 night stay, promotion 2nd or 3rd night at 50% off**)
$109 weeknight / $149 Friday & Saturday
May 1 to June 17, 2021 (min. 2 night stay, promotion 15% off stays of 3 nights or more)
$109 weeknight / $154 Friday & Saturday
June 18, 2021 to July 15, 2021 (min. 2 nights)
$179 weeknight / $196 Friday & Saturday
July 16 to September 5, 2021 (min. 2 nights)
$206 per night
September 6 to October 10, 2021 (min. 2 night stay, promotion 15% off stays of 3 nights or more)
$159 weeknight / $196 Friday & Saturday
October 11 to December 16, 2021 (min. 2 night stay) (promotion 15% off stays of 3 nights or more)
$129 weeknight / $171 Friday & Saturday
December 17, 2021 to January 1, 2022 (min. 2 night stay)
$199 per night
January 2 to February 24, 2022 (min. 2 night stay) (promotion 15% off stays of 3 nights or more)
$119 weeknight / $159 Friday & Saturday (2-night minimum)
February 25 to March 19, 2022 (min. 2 night stay) (promotion 15% off stays of 3 nights or more)
$171 weeknight / $191 Friday & Saturday (2-night minimum)
March 20 to April 14, 2022 (min. 2 night stay) (promotion 15% off stays of 3 nights or more)
$119 weeknight / $171 Friday & Saturday
April 15-17, 2022 (min. 2 night stay)
$189 per night
April 18-30, 2022 (min. 2 night stay) (promotion 15% off stays of 3 nights or more)
$109 weeknight / $159 Friday & Saturday
Fire wood (sustainably harvested and carbon offset)
$12
What should I bring with me?
To help prepare you for your stay, a detailed list of what is provided, and what you should bring, will be emailed with your reservation confirmation. Mainly, food, light and bedding. Visit our Food packing tips page.
Can you walk to the treehouses or are they only accessible by canoe?
All treehouses are accessible by foot. You can get between 10 and 200 m from the Lakeside East treehouses by canoe, which is also an option to transport your gear (37 $ for the duration of your stay.) You can also canoe to Lakeside West, but we highly recommend transporting baggage by foot to Lakeside West.
Is the walk to the treehouse difficult?
The walk isn’t difficult, but you will need to pull your baggage cart and if you pack a lot it can be quite heavy. We provide two carts or toboggans and you will need them both as putting everything in one will usually be too heavy. You will need to transport your luggage and food, wood (40lbs), water (33 lbs), and other gear. There are a couple of steep spots on the walk, but the trails are wide and well maintained. The walk to Lakeside East is easier than to Lakeside West. Winter weather conditions may make the walk longer.
The closest treehouses to the parking are #3, #5 The Bee, #7, #9 The Yurt, #10
Are dogs allowed?
Yes! Dogs are welcome in the treehouses and on the site on a leash.
Are there bathrooms in the treehouses?
No, but dry toilets are located near each cabin. Full bathrooms with showers are available at the Reception – Pavilion building.
Is there electricity in the treehouses?
No, but you can rent a power pack at the reception and use it for basic small electrical items (cell phones, laptops, and gadgets…but it won’t power a blender).
Is there a fridge in the treehouses?
No, but each treehouse is equipped with a 60 L cooler. Ice is available at the reception – pavilion building.
Is there running water in the treehouses?
No, but there is sink and water containers with spouts. You can use lake water to wash dishes etc…
Are there any extra fees when I arrive? Why can’t it all be included in the nightly rate?
Park access fees collected for Parc Eco des Laurentides, the not for profit organization that manages the regional park where we are located, must be collected on site.
Being an eco-resort and in the spirit of sustainability, there are also consumable items we charge for on site, just like a campground would.
Firewood, carbon offset, large bag(13 pieces,40lbs) & kindling
Power pack
Propane (16oz can – can also be brought from home)
Treehouse kit (includes candles & matches, garbage/compost/recycling bags, dishrags, power pack, propane- everything except the power pack can also be brought from home)
We also charge low rental fees for:
Canoes
Snowshoes
Are canoe rentals included in the price of the treehouses?
Canoes are also available for rent at a cost of 37 $ for the duration of your stay.
To rent canoes, see our FAQ section about boat rental.
Is there a place to buy food there?
The closest grocery store is 25 minutes from the site. There is a small but well stocked dépanneur at the Park entrance (summer only). To see dates and times for the small convenience store: http://www.ctel.ca/contact.html. For great light, easy to pack and delicious ideas visit this Quebec company: www.happyyak.ca. Or visit our Pinterest site.
Boat rental
You can rent canoes to paddle on Lake Cordon. Please note that the Park does not allow any personal boats or canoes. This is to stop the spread of invasive plant species which can seriously harm our lakes.
Lifejackets included.
Please note that row-boats are only rented for fishing.
Advance reservations are recommended for high season. Contact the Park directly to reserve. 1-866-326-9072
Are there biking trails?
Not directly in the park except for the Parc Eco gravel road (shared with cars and pedestrians), or on the linear parc ”Le P’tit’ Train du Nord”, approximately 20 minutes from Les Refuges Perchés.
NEW: The park has opened up winter(only) fat bike and cross country ski trails, new as of feb 27, 2021. Visit http://www.ctel.ca/activiteacutes-hivernales.html
Fishing, how does it work ?
You can fish on 3 different lakes in the park. You must have your fishing permit (for sale at Canadian Tire).
Fishing is only permitted from a park rented row boat or canoes (not from docks or boardwalks). See http://www.ctel.ca/pecircche.html for more details.
Spots are limited. Advance reservations are recommended for high season. Contact the park directly to reserve. 1-866-326-9072
Is there a place to buy food there?
The closest grocery store is 25 minutes from the site. There is a small but well stocked depanneur at the Park entrance (summertime only). To see dates and times for the small convenience store: http://www.ctel.ca/contact.html. For great light, easy to pack and delicious ideas visit this Quebec company: www.happyyak.ca. Or visit our Pinterest site.
How are the cabins equipped?
Please consult our Treehouse Packing and Preparation list page.
Can we have someone make our fire or bring our baggage to the treehouse?
No. We try not to take the adventure out of in sleeping in the woods. The experience of Les Refuges Perchés is a participatory one where you will need to be autonomous, like camping. Our staff is on site to make sure you are safe and well-informed and to maintain the site.
Customer Reviews
>> Customer review score 91%
Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.
Feb 23, 2021
Rating: 10 / 10
Comments: Excellent. Professional, friendly and happy to help make the experience the best it could possibly be
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 22, 2021
Rating: 10 / 10
Comments: Excellent. Professional, friendly and happy to help make the experience the best it could possibly be
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 17, 2021
Rating: 10 / 10
Comments: Amazing time! Loved it so much we are trying to reserve in the summer to go back. ONly thing as mentionned above, more hooks on the walls - winter clothing takes up a TON of space and have 2 more near the door would be very helpful.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 04, 2021
Rating: 9.7 / 10
Comments: It was really great! The kitchen could have just been designed a bit more efficiently (with a counter on both sides of the sink.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Jan 06, 2021
Rating: 6 / 10
Comments: Rented a battery, didn’t work. Dishes were dirty
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Jan 01, 2021
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 28, 2020
Rating: 8.3 / 10
Comments: Loved it! Beautiful location
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 23, 2020
Rating: 10 / 10
Comments: Such a wonderful experience. The staff was very courteous and helpful. This activity exceeded my expectations
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 23, 2020
Rating: 10 / 10
Comments: Such a wonderful experience. The staff was very courteous and helpful. This activity exceeded my expectations
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 22, 2020
Rating: 10 / 10
Comments: Best way to get away and relax. The treehouses are beautiful and we will definitely go again!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 04, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Dec 01, 2020
Rating: 9.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 25, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Nov 15, 2020
Rating: 9.3 / 10
Comments: We loved the canoe and the tree house was very nice and clean.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 24, 2020
Rating: 8.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 24, 2020
Rating: 9.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 24, 2020
Rating: 5.3 / 10
Comments: More workers in the reception area.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Oct 24, 2020
Rating: 8.7 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 16, 2020
Rating: 8.3 / 10
Comments: The experience was generally good. We were not sure about how much firewood would be required on a chilly fall night so we bought two bags just in case. However we found the treehouse very well-insulated and we barely used any of the wood we bought and carried with us. We ended up returning one bag (which we are grateful that reception allowed) but I wish we had more information regarding when the wood stove would have been advisable for best use (i.e. what temperature outside). We booked the treehouse between the on and off season, and there was a promotion applied so at this discounted rate (plus the park fees, firewood and battery charger rental), we did find it good value. I am not sure it would be the same should the rates be at full price during on season. We also found that some guests at other treehouses were a little inconsiderate, specifically one family who did not leash their big dog during their stay.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Oct 16, 2020
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Oct 04, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 28, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 14, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 11, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 11, 2020
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 02, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Sep 01, 2020
Rating: 9.3 / 10
Comments: Very well set-up and thought out, beautiful surroundings.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 24, 2020
Rating: 10 / 10
Comments: I would pay extra for a portage service to deliver water and wood prior to arrival and each morning.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 17, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Aug 14, 2020
Rating: 8.7 / 10
Comments: Cabin six needs work. The top deck is rotten. More windows should be added that function.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi, thanks for the review. We plan to replace it in the first week of September. The actual structure is solid but the decking will be replaced. Never enough windows during a heat wave.
Aug 05, 2020
Rating: 9 / 10
Comments: The cupboard containing the grey water as well as the cupboard containing the dishes was very musty smelling, and the smell at times permeated the main room. In the kit we purchased, the propane canisters were half full so we ran out on our last day. This was fine for us but would be problematic for others. These are our only 2 suggestions for improvement!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks so much for taking the time to let us know.
When guests put away dished that are still wet, normally they dry quickly. But with all the humid weather we've been having they have not been drying and can cause a musty smell. We will give those cupboards an extra cleaning. There is also cleaner in every treehouse for you to use if you need to.
In our cabin kit includes "1 bottle" of propane, but we will often give 2 half full containers to avoid waste. We have always had a propane bottle recycling program. We found we were sending too many useable bottles, still with propane in them, back to the recycler.
Jul 23, 2020
Rating: 5 / 10
Comments: The spatula hanging outside by the BBQ was not washed after previous campers and it made me question how clean the rest of the dishes and cabin was. The weekend was extremely hot and I found only having 2 windows open on the same wall prevented air flow. We were in cabin number 1 and the large mattress was in a little privacy alcove that had no air flow at all! There were mice up in the roof that we heard scurrying around all night long. And I didn’t find it fair that we were expected to mop the floors on the last day /especially with all the covid precautions that should be in place, you guys should be mopping the floors and decontaminating the whole treehouse -dishes and all! For the price, the weekend was not worth it.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.
Management Response:
Hi,
Thanks for your comments. We do a thorough cleaning/disinfection but we must have missed the spatula outside. Floors are a 2 step process following the health Ministry's guidelines. When guests mop(step 1), it helps alot because we can gop straight to disinfecting the floors(step 2). The treehouses are in a wilderness area. That means dealing with critters. Infestations sometimes happen, and as long as you let us know about it, we can remove them. But we need you to tell us because mice are not active during the day and leave little trace. We just can't know they are there unless someone hears them in the night. We are aware of the airflow in some treehouses. Generally our nights in the Laurentians are cool, but during heat waves they are not. We made all our new Lakeside West cabins with cross ventilation and plan to retrofit Lakeside East this fall.
Jul 14, 2020
Rating: 8.7 / 10
Comments: We loved the Refuges perchés. It was a bit expensive, but a lovely experience. Lovely cabins and clean facilities.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 13, 2020
Rating: 10 / 10
Comments: The treehouses were fantastic! Very well stocked, amazing location, very clean. Corey, the staff member we interacted with, was very friendly and provided a great customer experience. We will be back soon!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jul 07, 2020
Rating: 7.7 / 10
Comments: The walk to the cabins carrying the chariot could have been better explained. All it says is pack light but any physical problems would make the walk impossible.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.
Management Response:
Thanks for your feedback. You are correct. The walk is about 1km on a forest trail. It is not for everyone.
We should not forget the word "camp" in ready-to-camp. We are not a hotel or cottage connected to public services. We are an alternative lodging in the back-country that aims to provide an adventure (which is also a learning experience for some). It requires your participation when it comes to starting your fire, transporting your baggage, cleaning up after yourself, and respecting the environment of our protected park.
We welcome guests with physical challenges, and any questions they may have, but they need to decide for themselves if it is right for them. Maps and trail descriptions are all available on our website.
Jun 15, 2020
Rating: 7.7 / 10
Comments: I found the rental price a little high for what it includes. We were in Cabin 5/Beehive -several dishes are in need of replacement and/or a proper cleaning -the park access fees could be included for that price
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi,
Thanks for taking the time to post. We will be checking the dishes right away. We cannot charge park fees as the Parc is a separate not-for-profit organization.
Mar 21, 2020
Rating: 10 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 18, 2020
Rating: 10 / 10
Comments: All good, loved it. We actually booked again for a stay in august since our February visit was so positive
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 18, 2020
Rating: 10 / 10
Comments: No comments.
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 18, 2020
Rating: 10 / 10
Comments: Awesome winter camping experience! The staff was so friendly and we loved hiking through this forest to get to our cabin! Cabins were clean just as described!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Feb 03, 2020
Rating: 9 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 24, 2020
Rating: 10 / 10
Comments: Enjoyed our experience and would definitely come back!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Jan 18, 2020
Rating: 9.7 / 10
Comments: 2nd time going to the treehouses and we will be back again. Great value for money and awesome experience!
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
Management Response:
Hi, Thanks for the post. Yes, when you compare our treehouses to something else that has beds for 5 or 6 people, it is great value.
Jan 05, 2020
Rating: 8.3 / 10
How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.
We are taking Covid-19 seriously. We are committed to providing a safe environment for our guests & staff. We need your cooperation to keep our staff, our guides and other guests safe as well.
These are the steps we are taking to keep Les Refuges Perchés clean and safe:
- We are actively monitoring Covid-19 updates from the Québec Ministry of Public Health and will continue to adapt.
- Any employee or guest who is experiencing Covid-19 symptoms on-site, or within the past 14 days, is not permitted on site.
- Any employee or guest who has been in contact with anyone with Covid-19 in the past 14 days, or is living with a person with symptoms, or is waiting for a test result, or has returned from a trip outside the country, is not permitted on site.
- A physical distance of 2 metres must be maintained.
- Hygiene measures will be in place and enforced for employees and guests; handwashing, coughing into elbows, no handshaking. Wearing masks is required.
- We are currently in a RED zone. Only residents of the same address can stay together in a treehouse.
- We encourage you to read Camping Quebec’s guide; Camping During a Pandemic https://www.tremblantactivities.com/pamphlet-for-campers-covid-19-1/
- Please let us know if you contract COVID-19 within 14 days after your visit.
- Please buy your groceries and gas near your home before coming to our region.
Check-in:
- 1 person per treehouse to complete check-in at reception, other guests to wait outside in parking area (not in the baggage cart area).
- Wearing a mask is required in our reception and when entering the pavilion basement for the bathroom facilities
- The reception is behind a plexiglass screen. Any items given to you at during the check in process for your stay have been disinfected.
- We have hygiene guidelines posted in and around key spaces, so you know how to proceed throughout your stay.
- We have provided sanitizer or cleaning stations at key points.
- We have cleaning & disinfecting procedures in place for the treehouses, dry toilets, and the Reception Pavilion public spaces.
- Disinfectant will be provided for canoes and life jackets. Guests must wipe handles of luggage carts, paddles, life jackets and canoe rails/gunnels before and after using the equipment. We recommend bring life jackets from home if possible.
Treehouses:
- All key touch points and mattresses have been disinfected. If you wish to go a step further, re-wash your dishes, disinfect your table and chairs. Disinfectant cleaner has been provided in each treehouse.
- We suggest you bring a tablecloth for your table inside and your picnic table outside.
- You must bring your own pillows as we will no longer be providing pillows during the pandemic.
- You must bring your own face masks for when 2 m distancing is not possible.
If you are travelling with more than 1 household:
- Guests who are not part of your household must have their own treehouse and may not enter yours.
- Maximum of 8 people together when outside.
- You must practice physical distancing when outdoors with guests who are not part of your household.
- You must be indoors by the 21:30 curfew.
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