Customer Reviews

>> Customer review score  88%

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Feb 24, 2023

Rating: 10 / 10

Comments:  Fantastic experience, the best one we have ever done. The security deposit process is poor. 5 working days on and no refund on CC. Also, you must state that the deposit is $2,500 PLUS taxes. For overseas visitors, this was a surprise.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 Hi,

Our website says Credit card for $ 2500 +tax security deposit (Visa or Mastercard only, no cash).

Our reservation email says it as well. We don't want it to be a surprise. Yes, its a big amount but it is equal to the insurance deductible AND it keeps drivers behaving cautiously. Like with any pre-authorisation for a credit card, its your bank who releases it. The time it gets released is, unfortunately, out of our hands.

Feb 05, 2023

Rating: 10 / 10

Comments:  The Man guides was awesone,gentle, friendly, He explain everything clearly, the Best guide Always aware of the Group excellent, We Love this activity at all

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 20, 2023

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Dec 31, 2022

Rating: 10 / 10

Comments:  Charles was the best guide for any activity we’ve ever had! It was fun, felt safe and worth every penny

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 23, 2022

Rating: 10 / 10

Comments:  Amazing guide!!!!!rnAmazing service!!!!!rnRecommend 100%

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 11, 2022

Rating: 10 / 10

Comments:  Made my first snowmobile experience a blast. Made sure to keep the activity both fun and safe. Excellent guide.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 11, 2022

Rating: 10 / 10

Comments:  In our group we had two novice riders. The guide was patient and very positive, eased them into the ride. By the end the whole group had an unforgettable day in Canadian winter Paradise! THANK YOU!!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 08, 2022

Rating: 8.3 / 10

Comments:  The provided equipment was great with both comfort & performance, although for hygienic reasons I'd appreciate I was not forced to use the provided hood due to mine being "too thick to fit a helmet with" - surely they could've got me a bigger helmet to compensate? The ride itself was enjoyable, sufficient time was spent on the trail, which was a good mix of slopes & plains. The vehicle was in good condition. Instructions was clear & easy to understand. As an intro tour it was adequate. The tour was quite expensive comparing to other region's offering.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 26, 2022

Rating: 9 / 10

Comments:  Open free roaming if possible

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 26, 2022

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2022

Rating: 10 / 10

Comments:  We had a BLAST! A BIG thanks to our two tour guides!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 17, 2022

Rating: 6 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Jan 03, 2022

Rating: 4 / 10

Comments:  Our group felt the experience was very boring and very expensive for what it was. There were no points in which we were able to go fast or really get to experience the SkiDos because the group in front of us was going very slow. We were very disappointed to see that it was the same trail back as well. It felt more like a commute than a tour.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Mar 06, 2021

Rating: 10 / 10

Comments:  Great scenery

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 03, 2021

Rating: 10 / 10

Comments:  Beautiful terrain, great guide

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 09, 2021

Rating: 10 / 10

Comments:  Really funny day. I really recommend

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 02, 2021

Rating: 8 / 10

Comments:  It was fun. The guides were helpful.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 19, 2020

Rating: 7.7 / 10

Comments:  THE ROUYE OUT WAS SLOW DUE TO INEPXPEREINCE OR TREPIDATION OF SOME PARTICIPANTS- THIS WAS RECTIFIED EN ROUTE BACK WHICH MADE THE RETURN RIDE MORE FUN AND CLOSER TO EPXECTATIONS. THE GUIDES WERE LOVELY AND FRIENDLY.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 18, 2020

Rating: 10 / 10

Comments:  The experience was better than expected. The staff went above and beyond. They really catered to our individual needs and interests. Professional, friendly, patient. Definitely the best excursion I’ve ever had. Thanks Charles for making our Valentine’s Day a great one!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 18, 2020

Rating: 8.3 / 10

Comments:  Everything was awesome but we were disappointed in where the snowmobiling went. Seemed we simply ran parallel with the highway. Thought we'd be going down trails, up a mountain with scenic views. Again, the guides were awesome but nothing really to look at.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Jan 27, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 10, 2020

Rating: 10 / 10

Comments:  I did the snowmobiling first on the 7th and I loved it so much that when my other activity on the 8th was cancelled I booked it again.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 04, 2020

Rating: 10 / 10

Comments:  Need to have lockers OR dedicated space for personal belongings (while on trail had to leave backpack with all credit cards, car keys, etc.- unattended and were worried.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 02, 2020

Rating: 8.3 / 10

Comments:  The staff and the guide were very informative and helpful. Their safety instructions were spot on and the guided tour was an amazing experience. We will definitely be back soon.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 02, 2020

Rating: 7.7 / 10

Comments:  The activity was ok, the staff was great but we have a small accident and the reparation cost was too expensive compared to what happened to snowmobile. The activity and the reparation cost are overpriced.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

Hi, Thanks for your feedback. I am happy to have the chance to explain.

We really try hard to avoid accidents. Its one of the main reasons we send guides out on the trail with you.  Before we leave we do thorough security breifings and clearly explain how to avoid them, as well as the consequences of driving a new $17 000 snowmobile. Unfortunately, fender benders do happen somewhat regularly. To give you an idea, we do 3 tours a day, every day, all winter, and we have one of these about every 2 weeks. 

Yes, snowmobile parts are very expensive...like car parts, and especially vehicule body parts. With us, you are only responsible for the "deductible" portion of the repair cost which is $2500. Our insurance takes care of any amount above the deductible. We also offer the possibility to purchase, entirely at your option, a reduced deductible of $1000 for a cost of 50$. To be completely transparent, we will be sending you a copy of the repair bill so you can see the actual cost.

Jan 01, 2020

Rating: 10 / 10

Comments:  Conditions were not the best, but still a lot of fun. We were not experienced so did the guided forest trail and it was perfect for us. The equipment that was provided was in good condition and warm.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Dec 30, 2019

Rating: 9.3 / 10

Comments:  Need more clarity as to what to expect. The night snowmobile description mentions sunsets, wilderness and a few more things where in reality we go on a single flat trail, I realize that a night trip is different but it needs to be more clear during the booking process that you are going to simply drive in a single line

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

 Hi,

Thanks for the feedback. We are reviewing our descriptive text. We are 6 days after the shortest day of the year with a 4:05pm sunset, and the tour starts at 6:20 pm. I don't see anywhere on our websites that talks about sunsets since there will be no sunset on our evening tour until mid-march. All our snowmobile tours are on public, 2 way, snowmobile trails and we drive in single file.

Mar 04, 2019

Rating: 9.3 / 10

Comments:  Glenn was fantastic, funny and friendly.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 02, 2019

Rating: 10 / 10

Comments:  The trails were good. The guide was fantastic. He was very personable with a great sense of humor, which made the whole experience fun and pleasurable. Will certainly be back for other activities.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 02, 2019

Rating: 10 / 10

Comments:  thanks for the perfect organisation of this afternoon

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 02, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 26, 2019

Rating: 8 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 24, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 16, 2019

Rating: 9.3 / 10

Comments:  I was not informed that activity was 45 min away from Mont Tremblant. That came as a surprise and could have been inconvenient.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 08, 2019

Rating: 8.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 03, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Dec 29, 2018

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Dec 29, 2018

Rating: 10 / 10

Comments:  Very trustful people. I lost an important envelope with money inside and they found it and returned it to me

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 30, 2017

Rating: 10 / 10

Comments:  Operator and guide went out of their way to make sure we had a good experience. Very much appreciate the effort they put into making sure we were safe and had a good time.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 22, 2017

Rating: 10 / 10

Comments:  Absolutely fantastic

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 14, 2017

Rating: 6.7 / 10

Comments:  great experience, but we rode for almost 2 hours on a straight line, with only 1 stop in na "OK place" for some pictures. Would be much better if it was more "offroad", not only riding on a straight line, and with more sightseeing.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Mar 11, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 09, 2017

Rating: 9 / 10

Comments:  On the whole, this was a great experience. I had no problems with the operator, they were very friendly and helpful. I would've liked to be taken on a more interesting route, prehaps more challenging with winding tracks rather than straight tracks next to the highway. But I understand that the snow wasn't great where they usually take the tour so maybe I visited on a bad day. But I really enjoyed the experience all the same.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 03, 2017

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 02, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 27, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2017

Rating: 8 / 10

Comments:  You really need to be experienced to be able to cope with this and keep up with the speed otherwise you feel like you are holding back the group. The instructors were all really pleasant.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

 Hi,

Thanks for your comments. This is really a ride for beginners. You may have just been with a faster group. We have however noticed this problem happenning a bit more than usual. We will be re-organizing the way we split up the groups to balance out the rider levels.

Feb 22, 2017

Rating: 8 / 10

Comments:  Activity was fun and perfect for first timers. Guides were professional and the equipment was clean and well maintained. Great experience there! Operator would do well to consider getting a limited liability insurance for the skidoo as the $2500 deposit almost made us cancel the trip. I have rented before at other companies and had a non refundable $45 insurance premium which is a lot easier to handle than having $2500 free on my Credit Card. I paid 2 deposits ($5000) and my bank immediately blocked my card until I called to confirm. It's hassle I rather not have. The Price for the rental could also be a little less. But the equipment is new and not warn out so I think price wise it was steep but acceptable for a one time activity. I would come back for a discount next week 😉

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 21, 2017

Rating: 10 / 10

Comments:  Eric was our guide and took us for a 2 hour tour. He was fantastic and friendly. The "very minor" criticism I would have is, we were paired with a couple in our group that never rode a snowmobile before. They should have a "beginner" adventure. We did have to wait a little bit for them to catch up when they went off course and needed help bringing the machine back on the trail - luckily they were not hurt. Once they go a hold of it, it was fine after that. The trail was fun, plenty of time for each driver to handle the snowmobile (an hour each). If I were to do this again, I would do the all day version. It was a great fun day! Highly recommend it!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 15, 2017

Rating: 0 / 10

Comments:  I did a snowmobile tour with Tyroparc on Feb. 4, 2017. Tyroparc requires a deposit of almost $2,900 when you arrive at the facility. Who does this? I’ve never had to put a deposit on any equipment I have ever rented. Owners typically have insurance. This should have been a warning sign for me, but I made a stupid decision and continued on. I started the tour and became very comfortable with the snowmobile. I quickly acquired a grasp of acceleration, overall speed, and maneuverability. I proceeded through many curves where I properly decelerated and steered the machine. About 30 minutes into the ride, I decelerated to go into a curve to the left. I turned the handlebars to the left while slowing down but the snowmobile did not respond. It went off of the trail on the righthand side where the grade increased. The right ski came off of the ground and I was thrown from the snowmobile. The snowmobile did roll one time before it came to a stop. The entire group stopped and the guide made sure I was ok and could continue with the tour. He inspected the snowmobile and decided that its condition was fine. He gave me his snowmobile to finish the tour and he drove the other one back to the facility with no problems at all. When I returned, Stephane (Tyroparc guide) showed me the damage on the snowmobile. He told me “it’s not bad at all”. We looked over the entire snowmobile and he showed me three things that were wrong: 1) part of the windshield would have to be replaced (Stephane estimated $30), 2) one broken mirror, and 3) one bent rod in the frame. Stephane again reassured me “nothing to worry about”. Although I did not think this was my fault at all, I decided not to protest. I returned home the next day with the expectation that I may see an invoice for a couple hundred dollars. I tried, unsuccessfully, to get in touch with Tyroparc for an entire week. On Feb. 10, I received an invoice from Tyroparc for over $2,200, replacing 29 parts. They basically built a new machine at my expense. I have tried to reason with them, but they are completely unwilling to. Since they kept my deposit, my only leverage now is to proceed with an attorney.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Feb 15, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 12, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 11, 2017

Rating: 8 / 10

Comments:  Both the operators were excellent and very professional during the explanations and the drive. The clothes/boots they gave us were perfect and we felt warm all the time. For the activity itself, we were expecting to drive in a more wild environment, like mountains and forests, landscape, places to stop for a nice view, but there was very little of it, most of the time we were crossing roads or driving straight in urbanized/open space fields.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 09, 2017

Rating: 7 / 10

Comments:  A good trip as long as you do not have an accident. There was no collision waiver or if there was we were not informed or offered the option and ended up having to pay over $1000 in damages for a windshield and some scratches.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Feb 02, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 28, 2017

Rating: 10 / 10

Comments:  Great, friendly and knowledgeable.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 21, 2017

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 03, 2017

Rating: 6 / 10

Comments:  road too bumpy and monotonous; got dark and cant appreciate landscape. Expensive.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Apr 03, 2016

Rating: 8.7 / 10

Comments:  Thought there might be more scenery to see, maybe something less flat.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

 Thanks for your comments. We have had this mentioned several times. We will be looking into changing trom the ""Petit train du nord" trail to, another next season.

Feb 16, 2016

Rating: 10 / 10

Comments:  Awesome

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 15, 2016

Rating: 9.7 / 10

Comments:  Really enjoyed it. The operator provided new machines and clean clothing.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 04, 2016

Rating: 10 / 10

Comments:  Excellent experience

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 16, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 15, 2016

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 14, 2016

Rating: 3.3 / 10

Comments:  Everything was fine but we have a little accident and after that the guys took a $1000 from my credit card and said that the next day they will estimated the damage and will return the rest of the money.They said that is small and it is not expensive.I call them many times to asked what happened and they didn't pick up the phone and didn't call me back.Even I went to their office and they told me they are not there.Finally they charged me 965$.I am totally disappointed and I will tell to all of my friends to never go there.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

 Hi, Thanks for letting us know about this. I believe you were trying to contact the guides at the snowmobile base directly. They are hard to reach because often out on the trails. We are getting in touch with the head guide for your snowmobiling and we will look into the damages. We will get the cost and description of the repairs in writing, and contact you directly so we can look at them together.

Jan 05, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 17, 2015

Rating: 6.7 / 10

Comments:  Very nice guides. Experience was fun but overall a bit boring

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Mar 06, 2015

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2015

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 25, 2015

Rating: 6.3 / 10

Comments:  The activity was good, but the length should be longer based on what some other competitors offer in the area. The operator was ok, could have been more outgoing and explained what the activity center was and where we'd be sledding through. The facility is a bit rundown and not pleasant. We have done this previously at other places, and I would prefer to hire them instead of this operator.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 11, 2015

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 02, 2015

Rating: 10 / 10

Comments:  Very friendly staff

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 31, 2015

Rating: 10 / 10

Comments:  Fantastic experience Operator was very professional and kind The guide tour is a bit expensive but is worth

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 31, 2015

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 16, 2015

Rating: 9.3 / 10

Comments:  Fred and Anthony were awesome and friendly! I beleive they should get a raise! Great customer service!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 09, 2015

Rating: 7.7 / 10

Comments:  Great professionalism and very cheerful for the participants.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jun 14, 2014

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 06, 2014

Rating: 9 / 10

Comments:  The experience and operators were professional friendly and ensured we were of the best knowledge and experience for the groups we were in. The machines were in excellent condition and drove well. The conditions were great and the trails were in top shape. We had a full 2 hours on the trials and thoroughly enjoyed the outdoors.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 01, 2014

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 27, 2014

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 26, 2014

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Feb 25, 2014

Rating: 10 / 10

Comments:  Our guide was kind, courteous and patient. He made sure that everyone knew how to operate the snowmobile. He clearly explained what we were going to be doing and what to expect. He was funny and made this a great first time experience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 18, 2014

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 05, 2014

Rating: 7.7 / 10

Comments:  Anthony was excellent. Really enjoyed having him as our guide. However I was hoping for more of a tour than speeding across a lake.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Jan 08, 2014

Rating: 5.7 / 10

Comments:  The activity was fun - it would have been more fun if we went a little faster and had an open area to horse around in instead of trailging behind one another the entire way. It forced more experienced snow mobile-rs to limit their talents

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 07, 2014

Rating: 5.7 / 10

Comments:  the ride was very poor and they used the same route back and forth. 5 years ago i made the same trip and activitity and there is a big difference now. the tour was very poor and the first time we drive at half way to a cabin and they had free hot coffee, hot chocalate and even free drinks with a hot chimeny. this time was more expensive and nothing compared. i wont ever recomend this tour.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Management Response:

 Thank you very much for taking the time to give us your comments. I am very sorry that you have been disappointed for your snowmobile activity.

 I have discussed your comments to the guide to be able to answer to your questions. In fact the ride does not go anymore to the cabin as there are no services anymore on that place.  It seems that the only difference from the ride you had previously done is that we were not able to pass around the lake, which would have lengthened the tour. This is because it was not frozen.

 Should you come back next year, please ask us about what OTHER options we have that might suit you better. We would be happy to offer you a 20% discount on a future snowmobile tour.

Jan 05, 2014

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 04, 2014

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 01, 2014

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Dec 30, 2013

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Apr 03, 2013

Rating: 4.3 / 10

Comments:  The ride was not a good value considering the cost. Compared to the dog sledding this was a huge disappointment.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Mar 19, 2013

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 04, 2013

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 23, 2013

Rating: 10 / 10

Comments:  I know this was a guide and not an instructor but I could have used a little more instructions on how to operate the snowmobile. Otherwise Glenn was great

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 21, 2013

Rating: 10 / 10

Comments:  Excellent guide. Fortunate to have his undivided attention with only us taking part. Partnet felt very secure riding with him too whilst we became more adventurous!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 16, 2013

Rating: 9 / 10

Comments:  It really was wonderful. The tour guide was very nice and friendly. The tour was fabulous. The equipment was top of the line and great. A great experience!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 16, 2013

Rating: 8.7 / 10

Comments:  The experience was great, but the rate was a bit high.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 07, 2013

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 24, 2012

Rating: 9 / 10

Comments:  Very perceptive, divided the group into two with beginners and more advanced riders. Had a great time.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 09, 2012

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 09, 2012

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 08, 2012

Rating: 10 / 10

Comments:  Friendly, curtious.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 29, 2012

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 26, 2012

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 10, 2012

Rating: 9 / 10

Comments:  We enjoyed very much the activity

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 10, 2012

Rating: 7.3 / 10

Comments:  perfect!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 10, 2012

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 22, 2012

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 21, 2012

Rating: 10 / 10

Comments:  Explained the operation of the snowmobile very well. Very friendly.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 13, 2012

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 12, 2012

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 11, 2012

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 06, 2012

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 06, 2012

Rating: 8 / 10

Comments:  It would have been better if my 16 year old with a driver's license could drive the snow mobile. His two parents were with him and willing to take the liability.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 06, 2012

Rating: 10 / 10

Comments:  The operator was Yuma Expeditions/Fort Ouest. They were excellent - guide was great

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 03, 2011

Rating: 6.7 / 10

Comments:  It was described as 2 hours up in the mountains. It was 1 1/2 hours, along a trail at the base of a hill. I don't feel we got what we paid for, and it WAS expensive. We were a family of 5 - would have been nice if we got some kind of family price. It cost something around $700 - a lot of 1 1/2 hours.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Mar 02, 2011

Rating: 10 / 10

Comments:  Snowmobiling was very fun and the guide made sure that we were having fun. We were not slowed down by other riders and were able to ride at a good pace. Our boys had a great time.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 19, 2011

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 18, 2011

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 07, 2011

Rating: 8 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 05, 2011

Rating: 10 / 10

Comments:  Great tour! Love it!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 04, 2011

Rating: 8 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.