Watersports on Lake Tremblant

Customer Reviews

>> Customer review score  88%

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Sep 06, 2022

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 09, 2022

Rating: 10 / 10

Comments:  this was our first time of doing boat rental and the guide explained everything very nicely. He was very helpful and friendly. This boat rental was absolutely value for the money. I loved it.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 26, 2022

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 22, 2022

Rating: 10 / 10

Comments:  great staff, great weather and great boat, excellent experience!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 06, 2022

Rating: 10 / 10

Comments:  Everyone was extremely happy after the activity. Had fun

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 31, 2021

Rating: 8.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 31, 2021

Rating: 9 / 10

Comments:  Great experience, will do it again, but longer, 1.5 hours is much too short.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 26, 2021

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 20, 2021

Rating: 9.7 / 10

Comments:  The Pontoon was amazing. We did a family trip and we all loved it. The lake and boat was beautiful. Definitely will do again.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 17, 2021

Rating: 10 / 10

Comments:  The captain and the young woman spotting the tubers were both great. The captain clearly has a lot of experience creating great wakes for riders. We all enjoyed this very much! The only thing we didn't understand was that it would be a solid hour of tubing, we thought they would be taking turns and getting on and off the boat. They did it though, and laughed and laughed!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 16, 2021

Rating: 9 / 10

Comments:  Great experience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 16, 2021

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 16, 2021

Rating: 9.7 / 10

Comments:  The retired gentlemen at the Pierre Nautica center are incredible , every single one of them !!! Welcoming , super friendly , helpful , smiling , just incredible spirit . All the older men were amazing , Michel took my girls tubing and was sooo understanding and made it such a positive experience when he saw them nervous . Pierre allowed the mom to go on boat when he saw child nervous . My daughter cried after trying the iceberg as she was little and boat taxi got her back and the older lady working there saw her crying and took me to booth to get my money back . The whole team was super !!! All of them went above and beyond the whole day we were there . Best team ever !!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 15, 2021

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 12, 2021

Rating: 10 / 10

Comments:  It was lovely, super fun and different!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 21, 2021

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 18, 2021

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jul 13, 2021

Rating: 2.3 / 10

Comments:  We rented a pontoon for 12 people and when I got home I read again the paper that I signed and it only says pontoon for 10. I called them the next day and and asked why I they only gave me a pontoon for 10 people wherein I paid for a bigger one, they said they probably wrote 10 on the paper but it is for 12 people. I don’t believed their excused because 2 years ago I rented a pontoon for 10 and that’s why the size is kinda familiar, we are only 11 with kids that’s why maybe they have us only for 10 and have the bigger boat to someone else.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

Hi,

Here is an explanation...not an excuse:

After reading your comments I spoke with the supervisor at the beach to understand what happened.

We are sorry for the confusion about the hand writting that was done on the paper. We do confirm that you really got the 12 passenger boat that is actually one of the new ones. You got the boat number 7 that was purchased in August 2020.

Also, there have also been a few changes in the way we rent since last year due to the restrictions of Covid-19. One of these changes is that we now reserve boats by the number of passengers instead of the length of the boat. I think this change is what has caused the misunderstanding.

Jul 05, 2021

Rating: 9 / 10

Comments:  The staffs were great, friendly and efficient. Training was very thorough, we had a fantastic time.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Oct 22, 2020

Rating: 10 / 10

Comments:  although we enjoyed renting a powerboat, it was disappointing that higher horsepower boats were not available for people with their boating licence. 9.9hp is kind of a joke for a lake this large. we really enjoyed the very slow ride regardless, and the people at the watersports center were all very helpful and friendly.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Oct 22, 2020

Rating: 9 / 10

Comments:  The staff is amazing , friendly , pro and easy communication with them. And they are always smiling. I found it a bit exensive but with all the support on the ground from the staff i think its worth it. Probably add more benches on the shore .

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 15, 2020

Rating: 10 / 10

Comments:  The stuffs are friendly and helpful. they clearly informed about the route and the user manual. we quite enjoyed our journey.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 11, 2020

Rating: 9.7 / 10

Comments:  Make the check time more clear in the confirmation email. The confirmation email said my activity started at 11:30 and then the email goes on to say that you should arrive in time/early. So we arrived at 11:15 and they told us our reservation wasn’t until noon.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 25, 2020

Rating: 10 / 10

Comments:   1 1/2 hour boat rental - was excellent. Staff were friendly, knowledgeable. We brought our dog on the boat ride - staff were so kind to our dog

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 20, 2020

Rating: 9.3 / 10

Comments:  We did wakesurfing and water skiing. Michel was the waterski instructor and he really went above and beyond. If I were to book this activity again, I would request to have him again! He’s patient, kind, and extremely knowledgeable. Felix was our wakesurfing instructor. He was also fantastic. My kids loved him!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 17, 2020

Rating: 10 / 10

Comments:  Pleasant experience from start to finsih.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 15, 2020

Rating: 10 / 10

Comments:  it was organized and went smooth, we enjoyed the boat ride. Well explained cleaning was efficient

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 15, 2020

Rating: 10 / 10

Comments:  The guides were great and super helpful.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 15, 2020

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 15, 2020

Rating: 10 / 10

Comments:  ExcellentrnStaff outstanding service.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 15, 2020

Rating: 9.3 / 10

Comments:  The activity was exactly what we expected, it was all very well explained to us when we booked. Very friendly and professional.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 15, 2020

Rating: 9.3 / 10

Comments:  The activity was exactly what we expected, it was all very well explained to us when we booked. Very friendly and professional.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 24, 2020

Rating: 8.7 / 10

Comments:  great and the staff onsite were great!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 07, 2020

Rating: 9 / 10

Comments:  Long line at the activity center

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Sep 05, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 05, 2019

Rating: 9.7 / 10

Comments:  Courteous and friendly service during booking and just before boarding the boat. Not so courteous at the reception at the water center where we were filling up the forms and making payment.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 28, 2019

Rating: 9.7 / 10

Comments:  Derek seemed very capable and attentive.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 20, 2019

Rating: 8.3 / 10

Comments:  I understand Mont Tremblant is a high tourist area, so rates will be higher, but was expecting a slightly faster engine on pontoon. Would also be nice to higher out for entire day (or at least longer than 3 hours) as it took ages to drive back with the size of the motor.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 HI,

Thanks for your feedback. We are not allowed to have more than a 9,9hp on our rental boats. We do our best to make this really clear on our website. Our website goes to up to 4 hours rental, but we can rent for full days as well. Lac Tremblant is 13km long and it takes 3-4 hours to really explore the whole lake and to get to the end.

Jul 30, 2019

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 18, 2019

Rating: 4.3 / 10

Comments:  the 2 ladies did not teach basics well. the ski bar should have been mounted already for the first-time skier, the 30 minutes I paid for should not have included the time spent setting it up.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Jul 16, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 22, 2018

Rating: 3.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

Hi,

Beach access and prices are set by the ski hill operator. Our boat rental operation is independent(we are simply a tenant) but we will be happy to pass on the comments.

Jul 22, 2018

Rating: 10 / 10

Comments:  We rented a boat and had a blast! The boat was clean and in great shape. The lake was beautiful! Will definitely do it again one day!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 16, 2018

Rating: 10 / 10

Comments:  We went to waterski and the guide, Simon, suggested trying wake surfing. We said sure and we loved it! Was such a blast and Simon was awesome! He didn’t give up on any of us and made sure we all were successful. Also had some time to tube and the kids (3 teens) all loved it. Would highly recommend this activity. Request Simon if possible.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 15, 2018

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jun 22, 2018

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 22, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 24, 2017

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jul 22, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jun 04, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 17, 2016

Rating: 9 / 10

Comments:  The boat had a very slow motor so we weren't able to go very far

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

 Hi,

Yes. These boats are for cruising and are not fast. As mentioned on the web site they are 9.9 horsepower. It takes 3 hours to see the whole 12 km lake with one.

Sep 07, 2016

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Sep 07, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Sep 04, 2016

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 17, 2016

Rating: 2.7 / 10

Comments:  Operator and spotter where nice but created such a severe wake that my daughter shattered her collarbone when my son was ejected from tube and landed on her. Spent the next several hours in the hospital, was charged $1200 and now she is being treated by an orthopedic doctor in the states for fractured collar bone. Watersports center should operate three men rafts in a fashion that does not put guests at risk of serious injury. When I shared issue with center, the next day there was no apology. They refunded half our cost but it is far short of the suffering and cost incurred. I do want to say that the operator and spotter where very helpful once the injury occurred. The only medical treatment she received was from the teenage life guard on beach who was also very nice but probably not qualified to do an initial assessment. No EMT or Paramedic from tremblant was called to evaluate her. We where simply told to drive 30 miles to hospital with daughter in such severe pain she could not hardly sit for the ride. Would be happy to speak with senior manager about incident. We do have recording if anyone is interested in reviewing. My hope would be the resort would offset some of the cost of treatment and lost time for the balance of our vacation.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Management Response:

 Thankyou very much for letting us know. This is very unfortunate, and the first watersport related injury to one of our guests since we opened in 1997. We are looking into the incident with the operator of the watersports centre to see if protocol was followed or if protocol needs to changed. I am no medical expert but I will add a few points - the first responders for the beach/beach activities are its lifeguards. - In rural Quebec, waiting for ambulance services for non-life threatening injuries, can often significantly prolong the time it takes to get medical attention. It is often simply faster to drive to the hospital. We will be in touch again shortly.

Aug 09, 2016

Rating: 7.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

May 29, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 28, 2015

Rating: 9.3 / 10

Comments:  We rented the runabout for 3 hours and were surprised by the lack of power. It was just enough to cover the length of the lake in time without any stops.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

 Hi, Thanks for the feedback. Unfortunately we can only rent 10 horsepower engines maximim. More than that and guests would have to have canadian boating permits...we also have an agreement with the lake association to minimize impact.

Aug 31, 2015

Rating: 10 / 10

Comments:  I rented the pontoon boat for 3 hours and it was amazing, so much fun and so easy to use! I will definitely be rented it again!!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 10, 2015

Rating: 1 / 10

Comments:  We had an incident and we almost died because of it. The boat rental center did not explain any safety requirements or procedures. This resulted in the boat drifting and we stayed in the water for an hour screaming for help. We lucky to be saved by an old couple on a sailing boat which they told us this happens all the time. The boat rental location did not do anything other than saying that they will talk to the person responsible. On top of that we had to pay an extra half an hour!! I was really disappointed that no one showed any sign of sympathy even after emailing Mont Tremblant. Regards, Malek El-Zahr, T 514.812.7258

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Management Response:

Thanks very much for letting us know. It is really very unfortunate what happened to you, and we will absolutely see what we can do to make sure this happens to noone else (which includes posting the warning below). This is the first time something like this has happened at the watersports center in 21 years.

That being said, we've reviewed the safety protocols and don't find them lacking. Since this is a public forum, I feel responsible to add some perspective to your post.You swam from your boat on a windy day, without lifejackets, and leaving no-one on-board. Your boat drifted away.We allow swimming from boats, provide lifejackets, and swim ladders. We provide all renters with a list of 10 lake regulations, the first in the list being "Life jackets mandatory"

Also, I will point out that the extra half-hour was added at your request BEFORE going out on the lake. The post above kind of makes it sound like it was added on after your incident, by staff, because of the delay.

Thankyou again for sharing this with us. We're very glad that this ended in you being safe and unharmed.

Jul 22, 2015

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 12, 2015

Rating: 10 / 10

Comments:  excellent time, good safety controls and great guide.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jun 24, 2015

Rating: 7.3 / 10

Comments:  Equipment seemed a little outdated, and 9.9 hp seemed a touch underpowered on a lake the size of Tremblant.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 23, 2014

Rating: 10 / 10

Comments:  Great atmosphere. Great guides both the bus driver and the guide on the raft.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 14, 2014

Rating: 9.7 / 10

Comments:  Friendly and informative desk staff.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 29, 2014

Rating: 10 / 10

Comments:  We rented a pontoon boat for a bachelorette and had an absolute blast. We came to Tremblant for the weekend and the pontoon boat ride was definitely the highlight, I am very happy we decided to do it and I would highly suggest it to anyone who might be interested.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 28, 2013

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 27, 2013

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 23, 2013

Rating: 8 / 10

Comments:  It would of been a better experience if during the registration, individual could show the range based upon the boats that could be accomplished. Our 2 hour was not quite long enough and we would of booked 3 hours if we knew the range of the boat.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 19, 2013

Rating: 7.3 / 10

Comments:  I liked the poontoon boat, it was comfortable and the boat seemed to be in good condition.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jul 31, 2013

Rating: 8.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 26, 2013

Rating: 7.3 / 10

Comments:  Confusion on our booking. Had to wait 45 minutes for a boat. Boat was slow. Expecting a little more power.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jul 07, 2013

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 02, 2013

Rating: 1 / 10

Comments:  the person should have told us upfront that the boat we are renting will not have the steering or the seats instead of us reaching to the marina all excited and then finding that out. i have never driven a boat before, how could i take my 9 month old daughter in a boat where she sits on the side bench with her mother and me having no steering in it.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Aug 23, 2012

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 21, 2012

Rating: 7.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 09, 2012

Rating: 8.7 / 10

Comments:  the boating experience was fun and we would have enjoyed boating for the day....too pricey.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 02, 2012

Rating: 2.7 / 10

Comments:  The water was choppy and the tube my son was on was a bit deflated and he had a terrible time. We didn't finish the time because he was just miserable.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Aug 01, 2012

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 17, 2012

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 23, 2011

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 23, 2011

Rating: 7 / 10

Comments:  The lake was beautiful but, unfortunately, the craft that we rented failed to meet our expectations. The runabout bowrider was underpowered and minimalist to the point of discomfort. For the cost of the rental, it would have been a much better experience if the boat had more than a dingy-sized outboard and uncomfortable seating.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Aug 19, 2011

Rating: 9 / 10

Comments:  Very friendly and competent Staff.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 14, 2011

Rating: 9.7 / 10

Comments:  The ability to rent sea-doos would have been nice.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 09, 2011

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 07, 2011

Rating: 7 / 10

Comments:  We booked Runabout at 4:00pm and we arrived at 3:30pm to wait and we were the first group there. We were told to wait but we saw three groups of people after us got their boats before us. We eventually got ours at 4:20pm. What I see is there is lack of communication regarding service time. It seems to me operators gave the service to whoever they like to give. For the common sense, first come first serve if booking time is the same. I have to say the sport is exciting overall.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.