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Treehouse Mont Tremblant



 
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Treehouse #1Treehouse #1Treehouse #1



Treehouse Mont Tremblant
Average Rating: 4 out of 5
based on 28 reviews.

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Customer Reviews

>> Customer review score  89%

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Sep 03, 2017

Rating: 8 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Aug 25, 2017

Rating: 9.7 / 10

Comments:  Staff were fabulous.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Aug 21, 2017

Rating: 10 / 10

Comments:  Loved the treehouse. All the amenities were well thought out. The staff at the check in was super courteous and helpful. Great trails.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Aug 06, 2017

Rating: 10 / 10

Comments:  It was a dream come true for our two girls who have never been in a real tree house and the closest we could ever get to mother nature at its best.With a chipmunk at the balcony early morning,the cheering sound of the mocking bird,waking up with the woody wood pecker drilling at a tree trunk..and the friendliest ever crews,we couldn't have asked for more...by the way,even the locals were so friendly..definitely a place to go back to and to refer to close friends.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Aug 03, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Jul 25, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Jul 23, 2017

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Jun 07, 2017

Rating: 10 / 10

Comments:  We loved every minute!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Jun 04, 2017

Rating: 8 / 10

Comments:  Was disappointed to see we were charged for keeping the canoe when we had to go a day without the stove working. I'd expected we would've been comped for the inconvenience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 Hi,

Thanks very much for taking the time to give us feedback. We're really sorry about the faulty stove. I'm glad our staff were able to repair it that same morning.  We have spares of key equipment including stoves, sleeping bags, etc,, available to guests 24 hours, but after reading your comment we've added some new signs telling people this.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

May 30, 2017

Rating: 10 / 10

Comments:  not applicable

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Apr 14, 2017

Rating: 10 / 10

Comments:  The lady and man at the front desk during our stay were both amazing. They had great advice on keeping the treehouse warm, gathering water, etc. Their presence was reassuring and warm/friendly. I was concerned about odd hours for the activity center since it was the off season. Perhaps if they left a sign posting the next day's hour when they left that would help. So if we come in the evening to shower etc, we can see what the hours are the next day. Also it could be helpful to leave kindling and fire starter in the "emergency wood" cabinet. That way if the office is closed, a fire can still be started.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Mar 05, 2017

Rating: 10 / 10

Comments:  Excellent! The whole family had a wonderful time!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Feb 24, 2017

Rating: 10 / 10

Comments:  This was my third visit to the Refuges Perchés. The area is beautiful, the staff are lovely and so helpful. A visit to the treehouses is our Family Day tradition!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Feb 23, 2017

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Feb 17, 2017

Rating: 10 / 10

Comments:  Leslie was very friendly and accommodating.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Feb 05, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Feb 03, 2017

Rating: 8 / 10

Comments:  Expensive but worth it for the one time. In addition I got charged an additional $20 for something not quite to sure what it was for....

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

 Hi, that was Parc Eco des Laurentides access fees (not to us but to the non-profit regional park where we operate the treehouses), 10$ per night per cabin. Most parcs like this are more expensive, about 7$ per day per person.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Jan 06, 2017

Rating: 10 / 10

Comments:  Leslie, the staff working at the reception to welcome us, was fantastic. Everything was organized and clear-we had everything we needed. It was better than we expected!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Jan 05, 2017

Rating: 10 / 10

Comments:  We arrived at the Refuge Forge while it was still light out. Nancy helped us get checked in, and she was very helpful and friendly. Showed us where we could go for a walk the next day.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Jan 04, 2017

Rating: 5.7 / 10

Comments:  we would consider coming back again if cost was disclose and better service.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

Hi,

Thanks for your comments. I am assuming the costs you mention are costs of optional items we sell. There are quite a few.  We sell ice, rent canoes and snowshoes, rent large batteries, sell firewood, propane etc... Generally alot of the same things as a campground would sell or rent. The park has a convenience store on site open in the summer with food, beer, camping supplies. They also sell fishing permits and rent fishing boats and charge a small entrance fee.

Basically all of these things can be brought from home(like propane, eco-logs), OR you don't really need them and they are optional(snowshoes, batteries). Only Park fees are mandatory, and cost $10 per cabin per night for this winter.

These costs are detailed on our website on every cabin page see https://www.refugesperches.com/en/property/treehouse-3/

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Dec 01, 2016

Rating: 9.3 / 10

Comments:  the wet wood, made starting the fire difficult, made the tree-house remain cold for a long time

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 Hi,

Thanks very much for letting us know.

Our fire wood was cut 2 years ago and seasoned for a full year. It was dry, and is stored under a roof, BUT it has been a very humid fall with 65-90% humidity. Our wood is now humid. It burns well but starting it takes the right techique. Once the cold weather comes in january will dry out again. Until there are a few things that can be done. Buy 1 manufactured log when you do your grocery shop for your stay, OR follow our firestarting video here; https://www.youtube.com/watch?v=hxKOy94H-5Y

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Nov 05, 2016

Rating: 9.3 / 10

Comments:  A little overpriced

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Oct 05, 2016

Rating: 10 / 10

Comments:  Nancy was AMAZING!! Beautiful location, lake and activities around the treehouses.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Aug 26, 2016

Rating: 8 / 10

Comments:  Very friendly and professional but expensive

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 HI,

Thanks for the feedback. You visited at high season. Our nightly prices drop down to $99 in low season and we have a fall promotion, 3rd night at 50% starting up again on october 10th. Check it out here  http://www.tremblantactivities.com/a-mont-tremblant-treehouse-rentals

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Aug 23, 2016

Rating: 10 / 10

Comments:  Amazing experience! Operator is so kind and friendly, very willing to help everyone to have a positive experience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Aug 12, 2016

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Aug 10, 2016

Rating: 10 / 10

Comments:  awesome

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Jun 23, 2016

Rating: 8.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

 

 

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