Customer Reviews

>> Customer review score  91%

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Jun 29, 2023

Rating: 10 / 10

Comments:  A hard course for a beginner but the zipline at the end made all the work worth it. Our guide Matt was nice and calm and helped my nerves!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jun 24, 2023

Rating: 10 / 10

Comments:  Guides Tony and Mariam were both fantastic. The via ferrata was built very well, we loved it a lot.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jun 22, 2023

Rating: 9.3 / 10

Comments:  kids said that for a beginner-intermediate experience it was tougher than they expected. also, the group was all French and they had to ask for instructions to be repeated in English.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 03, 2022

Rating: 10 / 10

Comments:  great fun, quite challenging for a nonclimber but not too bad either. should've told people that it's a one carabiner lock in course instead of 2 and that there is a point in the course that people can choose to drop out and not continue because that way my other friend could've joined.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 02, 2021

Rating: 10 / 10

Comments:  The Via Ferrara was awesome and the Zip line was thrilling. Felt completely safe. Our Guide Pablo was knowledgeable and caring

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 01, 2021

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 31, 2021

Rating: 10 / 10

Comments:  Fantastic. The via ferrata and zip line were super fun and exceeded my expectations!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 31, 2021

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 13, 2021

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 13, 2021

Rating: 10 / 10

Comments:  Staff very friendly & guide is very understanding & make you comfortable with your own pace.my best activity this summer & really worth it.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 13, 2021

Rating: 10 / 10

Comments:  The activity rock climbing was fun. The guide was very good. The location was easy to find and it was worth the cost\r\n

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 25, 2021

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 15, 2021

Rating: 3.3 / 10

Comments:  The value was not worth it

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Jul 09, 2021

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 24, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 22, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Oct 22, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 06, 2020

Rating: 10 / 10

Comments:  Very well designed and organized activity! We will go back again.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 18, 2020

Rating: 10 / 10

Comments:  A. JS was fantastic and very knowledgeable b. Yes C. Yup D. A little bit longer rests to take in the viewss

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 11, 2020

Rating: 9.7 / 10

Comments:  Amazing and exhilarating. Tony - our guide -was tremendous.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 11, 2020

Rating: 9 / 10

Comments:  Great experience Tried Tremblant previously and the views are much nicer there for the money

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 11, 2020

Rating: 9 / 10

Comments:  Great experience Tried Tremblant previously and the views are much nicer there for the money

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 31, 2020

Rating: 10 / 10

Comments:  It was amazing!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 30, 2020

Rating: 10 / 10

Comments:  Amazing and breathtaking experience. Totally worth it!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 18, 2020

Rating: 8.3 / 10

Comments:  If there is more online information about where famliy member can take photo for participain will be very helpful

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 16, 2020

Rating: 10 / 10

Comments:  The guides were awesome!! Best experience ever!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 06, 2020

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 27, 2020

Rating: 10 / 10

Comments:  Guide took pictures of us but we don't know how to get it from him or the company.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 26, 2020

Rating: 10 / 10

Comments:  Amélie was amazing. She made the activity stand out to us and it wouldn't have been the same without her. She deserves a raise or some sort of added appreciation. Your activity wouldn't be the same without her.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 17, 2020

Rating: 10 / 10

Comments:  It was a true thrill for all family members (2 adults + 3 girls aged 12,10,and 8). The guide, Damian, was very pleasant and attentive, making us feel safe so we could focus on the fun part. Thank you!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 11, 2020

Rating: 9 / 10

Comments:  Great family experience but almost didn’t go due to price.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 02, 2020

Rating: 0 / 10

Comments:  HORRIBLE - Due to weather conditions (sleet and strong winds) and incorrect driving instructions, my son and I were not able to go to the activity.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Management Response:

Hi, Sorry you were not able to make it to your snowmobiling. We try not to disappoint people on blustery days, but its really hard to keep everyone happy. In inclement weather some people are upset when we cancel and some are upset when we don't.

Oct 13, 2019

Rating: 10 / 10

Comments:  Our first ever Via Ferrata experience was exciting and fun. Our guide, Jeremy, was good and experienced, and took care of our 9-year-old boy to the highest safety standard. We are very thankful and happy.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 09, 2019

Rating: 9.3 / 10

Comments:  Joe, our leader for Via Ferrata at Mont Catherine, was FABULOUS! He was great with our group of varied abilities and ensured that everyone had a good time, even those that were VERY nervous! He connect well with our pre-teen daughters and was fun and witty!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 08, 2019

Rating: 10 / 10

Comments:  Samuel was our guide and he was very good. He made us all feel at ease and was very knowledgeable about the activity and the area. We had a wonderful time.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 02, 2019

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 23, 2019

Rating: 10 / 10

Comments:  The Via Ferrata experience was a great day for my 12 year old sons. They loved the experience and the guide was friendly and very supportive during this sometimes scary climbing.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 17, 2019

Rating: 10 / 10

Comments:  Activity and guides were amazing. Tony, Shankar, and of course mini Kiwi.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 11, 2019

Rating: 10 / 10

Comments:  Sam was amazing! The best guide!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 18, 2019

Rating: 9 / 10

Comments:  I didn't know we could rent a go-pro, and assumed like other ziplines there would be photos. Enjoyed the eco plaques and would like to see more about the forest ant lake names etc

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 12, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 08, 2019

Rating: 2.3 / 10

Comments:   The tour guide who took my son was excellent. However, the lack of staff present at the trailer or lack of knowledge of the staff at the park building was unacceptable. If a situation that happened earlier in the day put the tour behind schedule (by more than 90 minutes) we should have been notified and someone should have communicated that to us rather than leaving us waiting and wondering why were we being neglected. My son enjoyed his experience. However, the logistics of booking and rebooking and our waiting at the park, certainly left a bad taste in our mouth for this experience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 Thankyou for letting us know. We apologize for what was a very unusual day at the via-ferrata course. We were in fact an hour behind in the tours because of a labor strike affecting all of Quebecs provincial parks. We will be contacting you directly to make ammends.

Jul 07, 2019

Rating: 10 / 10

Comments:  Great group!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jun 29, 2019

Rating: 10 / 10

Comments:  A great experience. The zip lining was great, fortunate to have beautiful weather. Bug spray would have been nice as the group was large and we had to wait a while between runs.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 26, 2019

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 28, 2018

Rating: 10 / 10

Comments:  Awesome!!! We had an amazing time and the guides (Tony & Chris) were wonderful!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 06, 2018

Rating: 9 / 10

Comments:  Give time for pictures. The activity was fast paced no time to stop and enjoy the breathtaking scenery. Also please separate the english speaking to french speaking group.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

 Thanks for your comments. Noted...you are right about the views and needing time to take it in. We don't believe in separating english and french speakers but we DO guide in both languages...we call it frenglish.

Sep 04, 2018

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 26, 2018

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

 HI,

Yes. You wanted to sign-up last winter for our summer mega-zipline activity, but unfortunately the setup (schedules, pricing, etc...) had not been determined yet.

Aug 26, 2018

Rating: 10 / 10

Comments:  Everything was Great.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 11, 2018

Rating: 10 / 10

Comments:  Our guide was fabulous, our experience was better than expected, looking forward to doing this again!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 16, 2018

Rating: 8 / 10

Comments:  Our guides were very nice and we really liked them. One guide didn’t speak very good English which made me a little nervous since this was an adventours activity. Not being able to communicate clearly is a bit of a safety issue. It all worked out and we really enjoyed ourselves.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jul 12, 2018

Rating: 10 / 10

Comments:  Great experience and excellent guides. The guides were great teachers and put always put the safety of the participants first. We will definitely be back to try the intermediate Via Ferrata.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 09, 2018

Rating: 10 / 10

Comments:  Joe (Jonathon?)Was absolutely awesome with our family of 2 parents and 2 adult children! We had never done this type of climbing before and the mom (me) has terrible vertigo. Jo is so knowledgeable, an excellent instructor and was very patient/ helpful in dealing with the vertigo.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jun 13, 2018

Rating: 10 / 10

Comments:  Tony was a great operator. It was our first time doing via ferrata and he was very experienced and a great instructor as well as patient, as our group took a lot (!) of pictures along the way. Will definitively be coming back!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

May 30, 2018

Rating: 9.3 / 10

Comments:  The price was a bit high, but the activity guides helped make the experience worth it. They added so much value to the experience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Nov 06, 2017

Rating: 9.7 / 10

Comments:  The guys did an awesome job. They were entertaining and very nice

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Nov 04, 2017

Rating: 9 / 10

Comments:  The operator was great. Our guides were wonderful and informative and their ability to communicate in English was basic but clear. We drove up from Montreal just for the event and returned home when it was done. Overall it was a nice experience.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 18, 2017

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Sep 24, 2017

Rating: 9 / 10

Comments:  Charles was a fantastic guide. Pleasant to be with and very safety oriented. I felt a lot more confident after he gave some important safety tips. I was a tad disappointed that the via ferrata itself was a bit shorter and a lot easier than I anticipated (a child could easily do it). I was under the impression I was signing up for something a little more adventurous, but I heard there is a newer more challenging route being created, so I'm hoping to try that out in the future. The zip lines were incredible.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Sep 06, 2017

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 04, 2017

Rating: 10 / 10

Comments:  Joe was an amazing guide for our via ferrata. Great personality!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 04, 2017

Rating: 7.7 / 10

Comments:  Activity started almost 45 mins late. Others in group unable to meet physical demands of the activity iE. Hike to the 1st zipline. Accuracy of their waiver forms??

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Aug 29, 2017

Rating: 3.3 / 10

Comments:  My son and I weigh 175 pounds each and they made us ride tandem on 2 zip lines. There were people that weighed less than us that rode solo because they were alone. We did not want to ride tandem and the operators told us we had to. I guess they were trying to move the groups faster.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Aug 09, 2017

Rating: 10 / 10

Comments:  Great Adventure. Loved the experience but not for the faint at heart! FOR THE NEXT ANSWER below - it was a favorite part of our vacation equal to the self guided Canoe trip and the golf ( geant and diable) - the whole week was amazing! thank you

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jul 31, 2017

Rating: 10 / 10

Comments:  the guide was fabulous, the center was great, very good all around

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 27, 2017

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 22, 2017

Rating: 10 / 10

Comments:  Excellent

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 21, 2017

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jul 06, 2017

Rating: 10 / 10

Comments:  Pablo(Rico Suave) and Tonton were great. Rico Suave is what my wife and daughter called Pablo. We had a great time. Thanks to Tony for taking my wife Karen around on the 4 wheeler.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jun 27, 2017

Rating: 9.3 / 10

Comments:  Operators were absolutely great!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jun 19, 2017

Rating: 9.3 / 10

Comments:  Advanced warning about the amount of uphill walking would have been useful. All instructors were excellent and the activity was very well organised and safe.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 16, 2017

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Nov 05, 2016

Rating: 10 / 10

Comments:  Challenging and unique experience

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 16, 2016

Rating: 10 / 10

Comments:  The experience and operator was amazing! Very friendly person. Took time explaining things in a professional way. Loved it. Please add a zip line on the way back. Instead of taking the water bridge to cross the river. We could take zip line. We wouldn't have to wait for people to cross from other side before we go

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 10, 2016

Rating: 10 / 10

Comments:  Honestly one of the coolest things I've ever done. We travel often and I can't stop talking about how much fun this was (via ferreta). Thank you to our wonderful guide, she was fantastic!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 01, 2016

Rating: 9 / 10

Comments:  Overall excellent experience. The Eco talks a bit weak and not exactly connected to the experience. The panels were good and probably suffice t without the guides verbal add on. A bit more. Plantation of how the braking system works and where it would attach would have made me feel more secure on the first run. That is, once I understood it I felt vconfident to explore all of the fun options. Thanks for a great day

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 01, 2016

Rating: 5.7 / 10

Comments:  I was expecting more rock climbing. Just 1 via ferrata, and quite easy. Very little challenge. The zipline was great.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Oct 01, 2016

Rating: 10 / 10

Comments:  Operators were excellent

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 19, 2016

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Sep 12, 2016

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 10, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 08, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Sep 07, 2016

Rating: 8.3 / 10

Comments:  The accommodated our kids by having them attached to us. We luckily had a friend's 17 year old son to help us with one of our kids.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Sep 07, 2016

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 22, 2016

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 20, 2016

Rating: 8 / 10

Comments:  The climb to the summit was steep and difficult. And after 2 zipline rides, you are half way down the mountain and have to climb the summit again! What a crazy design!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Aug 18, 2016

Rating: 10 / 10

Comments:  The Mega zip line folks were fantastic. They did everything in their power to make sure we had the best experience possible. We brought my elderly parents to this event and they went out of the way to be accommodating for my parents so they could participate. And the zip lines were so much fun!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 14, 2016

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 11, 2016

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 09, 2016

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 08, 2016

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 04, 2016

Rating: 9 / 10

Comments:  A lot of children to wait behind. Pablo was awesome very friendly and made me feel safe!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 03, 2016

Rating: 10 / 10

Comments:  Also did white water rafting while there - both activities were excellent and would strongly recommend

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 07, 2016

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 02, 2016

Rating: 10 / 10

Comments:  We had a lot of fun and the guide was super chill and informative. We used a GoPro for our trip to the Mont Tremblant area and I have attached the link for your pleasure. https://www.youtube.com/watch?v=nDKwO_4Y2vw

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 06, 2016

Rating: 10 / 10

Comments:  Challenging but in a good way.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 01, 2016

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 24, 2015

Rating: 7.3 / 10

Comments:  The activity itself was great, but started an hour and a half after the time given for people to be there (30 mins ahead of start). It is not reasonable to penalise those that arrive on time due to the tardiness of others. Also, the system for moving people through the activities was very inefficient with long waits between each zip line. There has to be a better way to run this.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

HI,

Thanks for your feedback. It is really not fun to wait for another participant who is late. It is equally not fun to get delayed and have an activity group leave without you, and lose $300 or $400, or $500 dollars.We do everything we can to make sure guests are on time. Departure times are emailed to everyone in their reservation confirmation, which clearly states that you must be on time, and departure times are given in all our marketing.We do our best to try to accomodate those who are a bit late but there is no perfect solution.

At this location we only have single ziplines. The groups move through a bit slower. We have another location where we have tandem ziplines(2 paralell lines) allowing participants to move through the course at a faster rate, details here http://www.tremblantactivities.com/a-Zipline-Adventures-Tremblant

Oct 24, 2015

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 10, 2015

Rating: 1.3 / 10

Comments:  Everything was ok until the second zip line. Then another group butted in front of us and our guides were nowhere to be seen. We found out later that they went home and left us on the mountain. We were the very last people to leave. We were left alone for almost 3 hours. Not impressed.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Management Response:

 Thanks for letting us know. This is highly unusual. We are waiting for a response from the head guide.

Oct 09, 2015

Rating: 8 / 10

Comments:  via feratta was great. a little expensive

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Oct 03, 2015

Rating: 0 / 10

Comments:  I experience whiplash and concussion during this activity. I Spoke with the owner of mega zip lines and informed him of my concussion and whiplash I experienced at his property. Also expressed my concern with the safety. Owner said he would call me back that day and now 3 weeks later have not heard back. Very disappointed as I feel Mega Zip lines have not taken by accident seriously and new customer will be at risk for injury.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Aug 31, 2015

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 27, 2015

Rating: 10 / 10

Comments:  everyone was amazing and made me feel safe and comfortable. our guide was wonderful. could not have asked for more

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 26, 2015

Rating: 10 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 19, 2015

Rating: 10 / 10

Comments:  The activity was a great experience. All of the guides were very helpful and knowledgeable.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Aug 12, 2015

Rating: 6.7 / 10

Comments:  operator had too many participants they were an hour late, meaning we had to sit and wait for our kids for over an hour, the kids also had long stretches of waiting while on the tour, which caused some of their excitement to lessen.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Aug 06, 2015

Rating: 10 / 10

Comments:  This was an all day event and on the activity site, it should have stated to bring a lunch and snacks for the day. We did the zipline, via ferrata and repelling.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 Thnks for the comment. Good idea. We have added a "bring your llunch" note to all our 5 hour reservations>

Aug 04, 2015

Rating: 7 / 10

Comments:  My kids and I thought there was too much waiting. The group was what I woudl consider to be too large - and we had to wait for everyonet o complete the zipline before continuting to the next one. Plus, we arrived on time, but many people did not, and we i think also waited for more people to join our group. As such we were waiting around to begin theactivity, and waiting around during the activity. The ziplining was fun, but I would not recommend this activity.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was OK, but I wouldn't do it again.

Jul 31, 2015

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 09, 2015

Rating: 9.3 / 10

Comments:  Fabulous day and both Anthony's were brilliant guides and instructors. Thoroughly enjoyed the day.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 05, 2015

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jul 05, 2015

Rating: 10 / 10

Comments:  All of guides were extremely nice and made it a lot of fun.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jun 27, 2015

Rating: 9.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

May 26, 2015

Rating: 9 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

 Hi, thanks very much for your comments. We've never had this problem before and we have providing the same maps for several years. We were puzzled so we walked the route. Your feedback made us realize that the signage along the way to the course has been taken down! So we've just redone the maps with more detailed instructions so this doesn't happen again.