Snowshoe Joering with Dogs (1h)

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Customer Reviews

>> Customer review score  89%

Customer review score is the average score of all customer review forms (french and english) submitted online. Following are the customer reviews submitted online for this season and last season.

Mar 15, 2023

Rating: 10 / 10

Comments:  It was amazing we Love it

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 27, 2023

Rating: 9.3 / 10

Comments:  We had been to two other dogsledding experiences - one in Quebec and one in Ontario. This one was the best from bringing the dogs to the sleds one-by-one to driving the sled ourselves, to the halfway stop with cocoa and cookies to change driver/passenger, to the complimentary soup in the attractive lodge.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Management Response:

 guest chose wrong location -

Jan 16, 2023

Rating: 6 / 10

Comments:  Loved the experience! The dogsledding was a lot of fun and the scenery was beautiful! The staff were unfortunately not very friendly, inclusive or clear with directions (due to language barrier) however it did make for a bit of an isolated, awkward experience. when we arrived no one greeted us or told us where to go, what to do. We were given no instructions for the activity (the staff drove our sled instead of us) and at the end the staff and other participants had a group conversation in the yurt without attempting to include us (while we were sitting next to them).

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 08, 2023

Rating: 3.3 / 10

Comments:  The activity was a good, experience. What is really bad, is that you need to have a rental car. By I didn't know and I was a Taxi, the cost for the Taxi round trip aproximadamente. $350-$400 US Dollars. Is on the wood and my phone didn't have signal, and the staff wanted me to walk to the road to get or call a Taxi. They want to leave me alone with my Wife and 8 years old Daughter.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Management Response:

Thanks for taking the time to write. Unfortunately you reserved one of our dogsledding experiences that is 45 minutes away by car and transportation is not offered. This is clearly explained on our website where you reserved, in the reservation email you received the same day, and the reminder email you received a few days later. We would have been happy to try to switch you to one of our experiences that have transportation included. I wish we could have known before so we could have helped.

We just spoke to our guides . They did contact the taxi company for you to make sure the car was coming. They also suggested you go to the end of the driveway to make sure the taxi did not drive past. And our staff waited with you until the taxi came. We were just trying to help.

Jan 08, 2023

Rating: 10 / 10

Comments:  Everything was great, but passagers cover was dirty and smelly.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Dec 09, 2022

Rating: 3.3 / 10

Comments:  It was not snow, lots of ice, very slow, inly 4 dogs, not pictures, the fire was off on the way back, chocolate was not ready on the way back and we were frizing.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was poor, we didn’t enjoy it.

Management Response:

 Hi,

Thanks for taking the time to post. We're sorry that it was far from ideal conditions. Thats outdoor adventures: dependent on mother nature. Yes, we have very little snow as it is early season. We had rain before you arrived as well. It froze into a mix of now and ice. The ride was slow on purpose. Because of the icy conditions we reduced the number of dogs per team to keep everyone safe.

We are expecting lots of snow this thursday. We're pretty confident that it will improve the early season conditions. We have talked to our guides about the hot chocolate and fire.

Thanks!

Mar 24, 2022

Rating: 9.3 / 10

Comments:  We had quite an adventure with dogsledding. We all agreed that in the end it was fun and a great memory, but we had a lot of trouble with our sled. I didn't realize I wouldn't have a guide with me, so we got caught in the snow many times. Luckily Pascal came to our rescue and she was awesome. But I struggled quite a lot until then. It turned out to be great though!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Mar 19, 2022

Rating: 9 / 10

Comments:  Dogs were amazing - well cared for and we couldn’t believe how friendly they were. The staff were kind, explained everything well and you could tell they loved the dogs and the sport.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2022

Rating: 10 / 10

Comments:  Such great fun! Guide was terrific, patient and helpful. Set up staff was kind and willing to help.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 25, 2022

Rating: 8.3 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Jan 05, 2022

Rating: 8.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 03, 2022

Rating: 10 / 10

Comments:  Amazing experience!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Dec 31, 2021

Rating: 9 / 10

Comments:  Crew at the site are amazingly courteous and helpful.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Jan 02, 2021

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 12, 2020

Rating: 10 / 10

Comments:  WONDERFUL! It was great to be hands-on, and drive the sleigh ourselves and be TRUSTED! Dogs were friendly and well-behaved.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 24, 2020

Rating: 9.3 / 10

Comments:  Mary, our guide, was fantastic, but we had to wait over an hour for our activity to start. It would be much better if they could start closer to on time.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 24, 2020

Rating: 9.3 / 10

Comments:  I took away two points for value because I found that, for the price paid, staff shouldn’t have to ask for tips. If they feel the need to have a tips jar, they probably aren’t being paid sufficiently and, if that’s the case, the price of the activity does not properly reflect their "cut", which is a shame.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 23, 2020

Rating: 8.3 / 10

Comments:  We paid the same amount for our 14-year-old who was not allowed to drive the sled. In our opinion, should not have to pay full price if someone is not allowed to experience the full of that.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was good, but not our favorite part of our vacation experience.

Feb 22, 2020

Rating: 10 / 10

Comments:  IT WAS FABULOUS!!! WE LOVED IT!!!

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Feb 18, 2020

Rating: 10 / 10

Comments:  We absolutely loved our experience. These guides very much love their dogs and it shows. This is one of the all time favorite things we have done as a family.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Dec 23, 2019

Rating: 10 / 10

Comments:  Staff were very knowledgeable about the dogs and sled. I had a lot of fun.

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Dec 22, 2019

Rating: 9.7 / 10

Comments:  It was an amazing experience and interacting with the dogs after the ride was fabulous All the staff were very friendly and helpful

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.

Mar 07, 2019

Rating: 9.7 / 10

How did your activity affect your overall vacation experience at Tremblant?
Client selected: This activity was the best part of our vacation experience.