Manage your Reservation

Requests for Changes or Cancellations to an existing reservation that are time sensitive, must be made verbally to a member of The Tremblant Activity Centre staff during working hours.

1. Requests for Changes or Cancellations to an existing reservation that are time sensitive must be made verbally to a member of The Tremblant Activity Centre staff during working hours.

2. Cancellations or changes to reservations within 48 hours of the start date/time are non-refundable (14 days for camping, cabins, treehouses). No shows or late arrivals are non-refundable.

3. Cancellations or changes to all reservations made prior to 48 hours from the start date/time are subject to a 20% charge of the total reservation amount (not applicable for camping, cabins, treehouses).

4. We reserve the right to cancel an activity without notice (even though we will always try to let you know you as soon as we cancel). This would normally be for, but is not limited to, safety and security reasons, climatic conditions, or equipment failure. In such cases an alternative date or full refund will be provided at your option.

5. For rental products, the customer making the reservation is responsible for damage or loss.

Some activities can only be modified with our team. If you are unable to modify your reservation, contact us.