Ziplines- River Zipline and Nature Tours Personnel très serviable, une fois la centrale de rv rejointe.rnCependant, il serait plus pratique de pouvoir réserver directement en ligne - ce qui n’était pas possible en ayant des certificats cadeaux en mains. Activité très amusante! Guide amical, transmet un bon sentiment de sécurité. Activité plutôt dispendieuse.

Ziplines- River Zipline and Nature Tours Better description of the level of hiking required to reach the beginning of course

Tyroliennes de rivière - dans les arbres (2h) Found booking online was more challenging than I thought. Decided to go in
person and the lady was very help.

Tyroliennes de rivière - dans les arbres (2h) La réservation était très facile. Ce n'était pas clair par contre avant de
confirmer la réservation que l'activité se déroulait quand même assez loin
de Mont-Tremblant.

Tyroliennes de rivière - dans les arbres (2h) L’Agent était courtois et gentil! Il m’a bien donne toutes les informations
que j’avais besoin. Tres bon service de sa part!

Tyroliennes de rivière - dans les arbres (2h) My family was just at your zip line place last week. I would like to make a
claim an issue that happened during our time there. I was not aware on what
was happening until my kids were done at the zip line, my family and I are
shocked and disappointed by the way my daughter was treated during their
time there. My daughter explained this to us: “ At first we were learning
how to ride a zip line since this was everyone’s FIRST time on a zip line.
The male guide with long hair was helping us out at first and after we were
done the tutorial he told us to ‘take our time on the zip lines and go at
your own pace’ once we got to the actual zip lines everything went OK in
the first and second zip line. Onto the third one a female guide was there
watching us, I went down the zip line and I got stuck trying to get onto
the other platform, I started doing the technique to get onto the platform,
not even 30 seconds later the female guide from the other side of the
platform was yelling at me to ‘get onto platform’ but since we were so far
away from each other I couldn’t understand half of the things she was
trying to tell me, I didn’t know if she was saying “stay there” or “get up”
confused, I stayed where I was because i didn’t understand her. She came
down and pushed me up onto the platform and told me and if It takes me this
long to get onto a platform she was going to have to kick me off the zip
lines, so she did, she kicked me off the zip lines because I Was causing
‘traffic’ to the other people behind me. She unclipped me from the wires
and I followed her down the hill to try to get down. I could tell she was
annoyed with me, once we reached another platform she told me to “follow
the dirt path to reach the bottom of the zip line” and she left me there.
the path was very faint but I did what she told me, 2 mins later there was
no more path. I was lost. I stayed where I was for 5 minutes hoping someone
would find me. The female guide found me again and asked me with a rude
tone and attitude, what I was doing and I told her there was I couldn’t
find the path anymore. She laughed in my face and told me “ sorry I forgot
to tell you there was no path after” I was shocked. How did she let me go
here by myself if she knew there wasn’t going to be a path anymore?
Especially in the woods? She then guided me all the way back down and I
waited for my family members to finish. “ This was our daughters FIRST time
on a zipline. It was everyone’s first time. She did what the male guide
told her to do, to take her time. But the female guide didn’t seem to like
what she was doing and was treating her like she was a professional zip
liner. she was taking her time trying to get onto the platform just like
they told her it would be OK to do. There was no need for my daughter to be
treated this way she is not a professional zip liner. There was absolutely
no need to let her find her own way down as well. As a guide you HELP them
reach the bottom safely the gamble guide left her there to figure out her
own way back down. We are shocked and disturbed on how your female guide
treated my daughter, with such little respect all from just taking a little
longer to reach the platform. On that note, I would like a full refund for
my daughter. She did two zip lines and then got kicked off from the third
one from the female guide. She waited almost 30 minutes for our family to
all come down. My daughter does not remember the female guides name. But
I’m sure you can find out who it was by checking your schedule for that
day. Thursday August 20th @ 11am Still waiting my claim